Under general supervision, responsible for building and testing clinical information system processes. Interacts professionally with leadership, faculty and staff and provides leadership and mentoring to more junior members of the application team.
Responsibilities
- Performs evaluation and analysis to assist in problem-solving and submits recommendations for solutions.
- Serves as a liaison between the end-users and/or vendors to ensure appropriate system build, configuration and functionality.
- Prepares detailed program specifications, diagrams and flowcharts, and coordinates the system's installation with operations and/or vendors.
- Configures, maintains, monitors and troubleshoots clinical information systems.
- Communicates changes and provides quality assurance checks to ensure standard practices are followed.
- Develops, documents, and adheres to the internal procedures that will be used in conjunction with related applications and systems.
- Utilizes and fully understands the application to support operations, while providing in-depth support, troubleshooting and project management skills.
- Tests applications and components and contributes to test plan development.
- Works collaboratively with key stakeholders to develop operating standards, policies, procedures and training programs.
- Performs all other duties as assigned.
Qualifications
- Documentation: Ability to develop and interpret technical documentation for training and end user procedures.
- Self-Directed: Self-motivated and directed.
- Strong analytical skills with attention to detail to resolve complex issues.
- Communication: Ability to clearly communicate ideas and solutions both written and verbally; deliver effective presentations; lead and train others.
- Customer Service: A solid customer service acumen and interpersonal skills to effectively work with both internal and external stakeholders.
- Programming/Systems: Knowledge of clinical system software, Information System software and/or Electronic Health Records.
Education:
- Bachelor’s degree (4 years of comparable experience may be substituted for a degree).
Experience:
- A minimum of three (3) years of relevant experience with clinical or business systems with exposure to software development/build lifecycles.
Licenses & Certifications:
- As specified by the department director, Epic certification for assigned modules are required within eighteen (18) months of hire. Epic certification must be maintained per Epic Corporation standards.
The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has been recognized by Forbes as one of America’s Best Employers for Company Culture.
Benefits Overview
UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.
Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.
Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.
Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.
Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.
FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.
Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.
Time Off - A generous leave program offers multiple paid leave options:
- Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
- Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
- Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
- Holidays: 12 set paid holidays each year.
Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.
EEO Statement
UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.
— Sarah J.
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Marketing Manager
★★★★★
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