Entry Level Customer Service Representative - Work From Home

We are expanding our remote support team and looking for reliable, people-focused individuals who enjoy helping others and keeping things organized. In this role, you will assist clients who have requested information about available benefit programs. You will help answer questions, confirm details, schedule virtual appointments, and make sure each client has a smooth and professional experience. Day-to-day responsibilities include communicating with clients by phone, email, text, and video, following up when needed, updating records, helping with basic online forms, and supporting clients through each step of the process. This position is ideal for someone who is friendly, dependable, comfortable using online tools, and able to work independently from home. Previous customer service experience is helpful, but not required. What you can expect: Fully remote work Ongoing training and support Weekly compensation Flexible scheduling options Opportunities for growth Supportive team environment Long-term career potential We are looking for someone with strong communication skills, a professional attitude, attention to detail, and a genuine interest in providing excellent service.