Enrollment & Eligibility Back Office Admin

Only direct applicants will be considered. Staffing agencies and recruiter submissions will not be accepted.

About 360 Management LLC:
At 360 Management LLC, we believe in delivering excellence through innovation, dedication, and people-first values. With a strong commitment to supporting our clients’ missions, we specialize in providing administrative and operational solutions that make a measurable impact.
We are a team driven by integrity, collaboration, and accountability. Our work in the healthcare and enrollment services industries reflects our passion for helping people access the resources they need. By joining 360 Management LLC, you become part of a community that values growth, professional development, and supporting employees in achieving their career goals.
Our mission is simple: to create opportunities, enhance efficiency, and build trust with every client and employee relationship. If you’re looking to join a fast-growing, mission-driven company where your work makes a difference, 360 Management LLC is the place for you.
Employment at 360 Management LLC is limited to individuals who are U.S. citizens or who are otherwise fully authorized to work in the United States without the need for current or future employment sponsorship. All applicants must be at least 18 years of age at the time of hire.
 
Job Title: Enrollment & Eligibility Back Office Administrator
Location: Remote, Pennsylvania (must reside in Pennsylvania)
Department: Pennsylvania Independent Enrollment Broker
Work Hours: 7:00am, 7:30am, 8:00am, or 8:30am (employee choice), Monday-Friday

About the Role:
The Enrollment & Eligibility (E&E) Back Office Administrator supports the Pennsylvania Independent Enrollment Broker (IEB) program by ensuring timely and accurate processing of enrollment documentation. This in-office position plays an essential role in maintaining data integrity and providing operational support to streamline healthcare access for Pennsylvania.

Responsibilities and Impact:
As an Enrollment & Eligibility Back Office Administrator, you will:

• Open, sort, and organize incoming mail by document type.
• Batch, scan, link, and index documents accurately within multiple data systems.
• Prepare and process outgoing mail in accordance with program standards.
• Maintain consistent data accuracy and ensure compliance with program requirements.
• Collaborate with supervisors and peers to support daily production goals.
• Assists with cross-trained support functions.
• Participate in training sessions and continuous improvement initiatives.
• Perform additional duties as assigned to support office operations.

• High school diploma or GED required; Associates degree preferred.
• 1+ year of administrative, clerical, or data entry experience preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Access).
• Accurate data entry and organizational skills with attention to detail.
• Strong written and verbal communication skills.
• Ability to meet daily productivity goals in a fast-paced environment.

• Previous experience handling sensitive documentation or mail processing.
• Background in healthcare, enrollment, or eligibility services.
• Exceptional time management and multitasking abilities.
• Strong teamwork and problem-solving skills.

• Ability to sit, stand, and move between work areas throughout the day.
• Frequent use of hands for mail sorting, scanning, and computer input.
• Ability to lift, carry, push, or pull up to 25 pounds as needed.
• Comfortable working in an office environment with moderate activity levels.

• A supportive, collaborative work environment
• Professional development and growth opportunities
• Meaningful work that directly helps individuals and families access care and services
• A mission-driven culture that prioritizes quality, teamwork, and impact.

Equal Opportunity Employer Statement
360 Management LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected characteristics. If you require reasonable accommodation during the application or hiring process, contact our Human Resource team at Human-Resource@360-mgt.com.