Engagement Manager

Company Description

Quantum Work Advisory, a dynamic and innovative subsidiary of Allegis Group, specializes in workforce technology and workforce transformation advisory services. Supported by Allegis Group's 40-year legacy and $15 billion in revenues, we are committed to transforming workforce strategies and enhancing organizational performance. Learn more at quantumwork.com.

OUR COMMITMENT

We are dedicated to helping organizations design and execute workforce transformation. By leveraging the power of design thinking, AI, and automation, we create seamless, enjoyable digital experiences that make technology work for you – not the other way around. Our innovative, people-first design methodology ensures that we deliver transformational services tailored to meet your unique workforce needs.

OUR APPROACH | DESIGN THINKING

Our experienced consultants utilize journey mapping and “how might we?” frameworks to scientifically validate our strategic choices. By fostering user empathy, we enhance workforce collaboration and the execution of your digital transformation strategy.

Job Description

The Engagement Manager is expected to function as a project manager with management responsibility across the projects in the QuantumWork Advisory portfolio. This leader will act as the sponsor for QWA projects, acting as an escalation point, managing program-wide issues, dealing with partner management, and ensuring projects keep within contractual scope. This role is a critical position within our business and will be the face of QWA to our clients and partners on active projects. This role will also lead and manage existing Project Managers and Process Consultants in the business, having up to five reports at maximum.

Additionally, some program/project management functions will be required as part of this role. For very large projects (typically global) this role will act as a more hands-on program leader to help guide various resources for the project, over a more Jr. project manager.
 

Responsibilities:

• Relationship management as a sponsor on multiple projects concurrently
• Monitoring projects to ensure scope and cost are aligned with contractual obligations
• Managing multiple resources within the Project management and process consulting sub-teams
• Clarifies project scope, goals and deliverables that support business goals in collaboration with senior management and executive stakeholders.
• Clarifies project success criteria and disseminates them to stakeholders throughout the project life cycle.
• Leads the development and management of the project work plan, including work sequencing, work breakdown structure, work delivery schedule, and resource allocation.
• Estimate the resources needed to achieve project goals. e.g., project team members, subject matter experts and technology tools.
• Identifies and resolves issues and conflicts within the project team.
• Manages the project team and deliverables and advises senior leadership of project status, recommendations, and how and when to course correct. 
• Adheres to Product Development Life Cycle and in some cases a version of the Agile methodology for systems development
• Adheres to methods, procedures and quality objectives including metrics for assessing progress and provides recommendations on process improvements.
• Monitors project milestones and critical dates to identify potential jeopardy of project schedule.
• Builds, develops, and grows any business relationships vital to the success of the project.
• Communicates risks, needs, and status to stakeholders.
• Serves as a consultant to business partners and clients on effective project management practices and tools
• Knowledge of multiple change management methodologies, and ability to plan and execute change management in collaboration with our client
• Lead business process discovery sessions, document and validate processes with client staff
• Maximize GP on portfolio of projects to ensure no overrun in scope or timeline, reducing risk of GP leakage

Qualifications

• Previous people management experience preferred
• Experience with client relationship management at all levels from managers to C-suite
• Exceptional interpersonal skills: the ability to work well with people from many different disciplines
• Ability to develop consensus amongst diverse groups
• Strong planning experience and project management certification preferred
• Understanding of consulting methodologies and/or experience at a consulting firm, design thinking methodology experience preferred
• Strong presentation and written communication skills
• Knowledge of organizational change management principles
• Proven track record of managing projects
• 8+ years project management experience or equivalent business management experience (desired)
• 5+ years of direct VP+ level relationship management experience
• 3 years of Allegis Group company experience (desired) 
• Bachelor’s Degree Preferred
   

Additional Information

Location disclaimer: This position is open to North America locations outside of California, Colorado, New Jersey, New York, and Washington.

Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:

• Medical, dental & vision
• Hospital plans
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
• Company paid short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Employee Assistance Program
• Tuition Assistance
• Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)

At AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email  for accommodation options.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.