Energy Management Analyst II

Position Summary

The Energy Management Analyst II plays a critical role in protecting and improving the cost of powering EVgo’s charging network. The role audits utility bills, recovers refunds, credits and deposits, and executes rate and tariff migrations across the site portfolio, ensuring that every eligible dollar is identified, pursued and recovered. It also resolves site-level issues that affect energy costs and uptime, including billing anomalies, metering and account discrepancies, service interruptions and delays in energy service activation, in partnership with utilities, Operations and Grid Integration. Serving as the day-to-day point of contact for utility account and billing matters, the role follows each request from intake through resolution and cash recovery. Working with Accounting, Finance, Energy Procurement and Legal, it builds repeatable processes that reduce ongoing energy costs, improve balance sheet accuracy, support financial audits, and keep sites energized, accurately billed and performing at the lowest possible cost.

Responsibilities

Utility Billing Audit & Dispute Resolution

• Review utility invoices for overcharges, duplicate meter charges, demand discrepancies and multi-period billing errors.
• File and follow up on disputes with utilities until corrected credits are issued.
• Identify root causes of recurring billing errors and partner with utilities and internal teams to prevent them.
• Manage a high volume of utility-related requests in Jira, meeting resolution targets during peak tariff migration and audit cycles.

Refund, Credit & Deposit Recovery

• Research and pursue utility refunds, credits, incentive payments and rate corrections.
• Audit stranded credit balances on closed, reopened and transferred accounts, and work with utilities to secure refund checks or redirect balances to active accounts.
• Track each recovery from request through receipt, maintaining documentation that supports accounting and audit requirements.
• Maintain the Utility Deposit Management Program by tracking site-related energy deposits, reconciling records with Accounting, monitoring refund eligibility dates and researching utility-specific return requirements.
• Pursue deposit recoveries when eligible to protect company assets and improve balance sheet accuracy.

Rate & Tariff Execution

• Prepare and submit utility applications and paperwork to migrate charging sites to commercial EV rates and other optimized tariffs.
• Analyze usage and demand data to model savings between current and alternative rate structures and document expected annual savings.
• Audit contracted kW subscriptions and capacity blocks at underutilized and fleet sites to right-size capacity and avoid recurring demand overages.
• Monitor changes to utility tariffs and EV rate programs and recommend actions to capture savings as throughput grows.

Utility Account Administration

• Coordinate utility account setups, transfers and closures, including security deposit retrieval during legal entity changes.
• Maintain accurate account, ownership and billing records across EVgo’s legal entities and utility providers.
• Serve as the day-to-day contact for utility account and billing matters, building working relationships with utility billing, customer service and regulatory contacts.

Site Utility Issue Resolution

• Diagnose and escalate site-level utility issues, including billing anomalies, metering and account discrepancies, service interruptions and activation delays.
• Partner with Operations and Grid Integration to resolve issues quickly and track each through to resolution.

Accounting Support, Reporting & Process

• Provide Accounting with the schedules and backup needed for reconciliations, audits and month-end close.
• Support grant, incentive and federal funding reimbursement efforts by validating costs, reviewing documentation and preparing supporting analysis for invoices.
• Report on recoveries, savings and program status to Finance and leadership.
• Develop and document processes and trackers that make the team’s work repeatable and scalable.
• Partner with Accounting, Finance, Energy Procurement, Grid Integration, Operations, Legal and Deployment to align energy cost initiatives with company objectives.
• Perform other duties and special projects as assigned to support team and organizational objectives.

Qualifications

• Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.

Desired Skills

• Bachelor’s degree in Business, Finance, Accounting, Engineering or a related field.
• Experience in the electric vehicle, energy or utility sectors.
• Experience with utility tariff filings or rate applications, multi-state utility portfolios, or deposit and refund tracking.
• Equivalent technical education or training in a related field (e.g., certification program, coursework in business, finance, accounting or engineering, or demonstrated on-the-job learning) accepted in lieu of a formal degree.
• Working understanding of commercial utility billing, including demand charges, time-of-use rates and tariff structures.
• Ability to audit invoices, reconcile financial records and quantify savings and recoveries.
• Proficiency in Excel or Google Sheets; working knowledge of Jira or a comparable ticketing and project management tool.
• Strong analytical, problem-solving, organizational and communication skills, with the ability to manage multiple requests and follow issues through to resolution.
• Ability to collaborate effectively with technical and non-technical teams.
• Up to 5% travel may be required for team or cross-functional meetings.

Benefits and Perks

• Health & Wellness: Medical, dental, and vision coverage, plus mental wellbeing support and wellness programs
• Financial Benefits: 401(k), Health Savings Account (HSA) and Flexible Spending Accounts (FSA) for medical and dependent care, life and disability insurance
• Work-Life Support: Uncapped paid time off, enhanced parental leave, and Employee Assistance Program (EAP)
• Care Navigation & Support: Access to Health Advocate services for help with claims, provider searches, and care decisions
• Flexible Care Options: Telehealth services for convenient, low-cost access to care
• Growth & Development: Mentorship programs and opportunities for career growth and internal mobility
• Additional Perks: Monthly Tech Stipend, one-time home office setup reimbursement, Volunteer time off, commuter benefits, and employee focused programs

Additional Information

• Actual salary may vary depending on job-related factors, including knowledge, skills, experience, and location. In addition to a competitive base salary, we offer discretionary target cash bonuses, restricted stock units (subject to Board Approval), and a comprehensive benefits package including health, life, and disability insurance, unbounded paid time off including parental leave, and a 401(k). 
• To find out more, or to join the EVgo network, visit www.evgo.com. Connect with EVgo on LinkedIn and follow us on X. At EVgo, we are committed to creating an equitable and inclusive workplace where everyone feels welcome. We are an equal opportunity employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. Learn more about Cultivating Connection at EVgo. EVgo is also committed to providing reasonable accommodation to individuals with disabilities. Apply today to join our team and help make a meaningful impact in the fight against climate change. By submitting this form, you acknowledge you are sharing your personal information with EVgo. By proceeding, you consent to EVgo's Privacy Policy and Privacy Notice for California Residents. Find all details regarding personal information we collect, how we use that information, how we share that information, and your rights and choices in our here.