Employee Relations Partner FTC

ER Partner - 1 year fixed term contract 

Location: Remote/Swindon 

We are focused on building a sustainable and successful future for the business while continuing to deliver a consistent and valued retail offer. This role offers the opportunity to develop your career within a well-established organisation, contribute to ongoing improvement, and play a part in shaping the next chapter of TGJones. 

About the role; 

As an ER Partner you will be reporting into the Senior People Partner providing expert advice and guidance on all things related to HR policy and practice, delivering a first-class customer service to all colleagues across our High Street Stores and Support Centre.  
 
As an important member of our HR team, you will have previous experience within a similar ER role, be a confident communicator over the phone and via email and have a ‘can do’ attitude.  This is a fast-paced role dealing with high volume queries so being able to remain calm under pressure is an important trait.  The ability to support staff who are based remotely is essential. 

 
• Advising on all employee relations matters, such as performance management, grievance and disciplinary issues and long-term sickness absence  

• Be able to manage HR cases through to completion including; Disciplinary, Grievance and Absence Management 

• Keeping fully up to date with all developments in terms of employment legislation and employee relations issues 

• Maintaining company policy and procedure accordingly 

• Provide ER support and related initiatives and training 

• Shaping policy and other employment-related documentation as part of the ER Team   

• Developing and sustaining good business relationships to promote good employee relations across the wider business 

About you; 

If you're a forward-thinking professional with the ambition to drive change, deliver exceptional results, and bring fresh ideas to the table, you'll thrive in an environment where collaboration, innovation, and continuous improvement are at the heart of everything we do. As TGJones continues to grow and evolve, you'll have the opportunity to make a meaningful impact, influence the future of the business, and develop your career alongside a team that values ambition, expertise, and fresh thinking. Experience required will include; 

• Experience in providing guidance, expert knowledge within a fast-paced environment 

• Experience of taking the lead on managing complex ER cases and providing the necessary advice 

• Ability to contribute and drive continuous improvement throughout ER practice and policy 

• Strong up to date working knowledge of employment law and experience in contributing to the research and development of employment policies, procedures and practices 

• Excellent knowledge of ER procedures and processes 

• Experience of working on own initiative within a demanding environment with the highest professional standards 

• Excellent judgement with a logical, meticulous and pragmatic approach to decision-making  

• Highly adaptable with excellent interpersonal and influencing skills, with the ability to gain others’ confidence quickly.  

• Ability to gain commitment, drive things forward, be highly organised and ensure that deadlines are met.  

• Involvement in or delivery of training is desirable 

About us 

At TGJones, our people are at the heart of everything we do. We believe in creating an environment where everyone feels supported, respected, and empowered to succeed. You'll be encouraged to share ideas, develop new skills, and contribute to a team that works together to achieve great results. Whether you're beginning your career or bringing years of experience, you'll find opportunities to learn, grow, and make a meaningful contribution in a business that's shaping its future. 

Company benefits for our Support Centre colleagues include 4pm Friday finish, 24 days holiday plus bank holidays, your birthday off, holiday trading scheme, family friendly leave, employee discounts, free coffee Wednesdays and much more! 

At TGJones, we're committed to creating an inclusive and welcoming workplace where everyone can be themselves and do their best. We welcome applicants from all backgrounds and celebrate the diversity that makes each of us unique. If you need any adjustments during the recruitment process, just let our Talent Acquisition team know, we're happy to help. 

gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you—you’re welcome here.  

We’re also open to flexible working where possible, so if that’s something you need, let’s chat. And if you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!