Emerging Leadership Associate – Remote Client Services

Company: AO (American Income Division)
Work Arrangement: 100% Remote – U.S. Residents Only
Career Level: Entry Level | Leadership Development Track
Schedule: Flexible | Work From Home

Build Your Career. Develop Your Leadership. Create Your Future.

Are you looking for more than your next job? Are you motivated by professional growth, leadership opportunities, and the ability to make a meaningful impact while working from home?

AO is seeking ambitious, people-focused professionals to join our growing team as Emerging Leadership Associates. This opportunity combines client service, relationship building, benefits education, and structured leadership development in a fully virtual environment.

You'll begin by working directly with clients who have requested information regarding available benefits and coverage options while developing the communication, business, and leadership skills needed for future advancement.

Whether you're beginning your career, changing industries, or ready to accelerate your professional growth, we provide the training, mentorship, and ongoing support needed to help you succeed.

No previous insurance or leadership experience is required.

About AO

AO operates within the American Income Division of Globe Life and serves working families, union members, associations, veterans, and their families.

Our representatives help individuals understand supplemental benefits and financial protection options while providing professional, ongoing client service.

Our fully virtual business model allows representatives to build their careers from home while remaining connected through modern technology, structured training, team collaboration, and mentorship from experienced leaders.

At AO, advancement is driven by performance, development, consistency, and leadership—not simply tenure.

What You'll Do

As an Emerging Leadership Associate, you'll develop professionally while gaining hands-on experience working directly with clients.

Client Service & Relationship Building

• Meet with clients virtually through Zoom and phone appointments
• Connect with individuals and families who have requested benefit information
• Ask questions to understand client needs and priorities
• Explain available supplemental benefit and coverage options
• Answer questions clearly and professionally
• Assist clients through applications and enrollment
• Provide ongoing service and follow-up
• Maintain accurate client records and documentation
• Build lasting relationships through trust, integrity, and exceptional service

Leadership Development

As you develop in the role, you'll have opportunities to:

• Participate in weekly leadership development sessions
• Receive mentorship and coaching from experienced leaders
• Strengthen communication and presentation skills
• Develop problem-solving and decision-making abilities
• Learn team-building and coaching fundamentals
• Build business and organizational skills
• Collaborate with other high-performing professionals
• Prepare for future training, mentorship, and leadership responsibilities

Why Join AO?

🌎 100% Remote Work

Build your career without being limited by a traditional office environment.

• Work remotely from anywhere within the United States
• No daily commute
• Virtual client appointments
• Modern online systems and technology
• Collaborative remote team environment

⏰ Flexible Scheduling

Create greater flexibility in your workday while maintaining the structure, availability, and consistency necessary to serve clients and meet professional goals.

🤝 Client Opportunities Provided

Focus on building relationships rather than traditional prospecting.

• Connect with clients who have requested information
• Conduct scheduled virtual benefit consultations
• Focus on needs-based conversations
• No cold calling required

Performance-Based Compensation & Growth

This opportunity offers performance-based compensation, with earnings and advancement tied to individual results.

Opportunities may include:

• Weekly commission-based compensation
• Performance bonuses
• Leadership incentives
• Recognition programs
• Residual and renewal income opportunities
• Uncapped earning potential based on performance

This is not an hourly or salaried position. Individual earnings vary based on activity, performance, and results.

Leadership Development Track

Our Emerging Leadership Associate opportunity is designed for professionals interested in developing beyond an entry-level client-facing role.

Advancement is based on:

• Performance and results
• Consistency and accountability
• Professional development
• Leadership ability
• Initiative and work ethic
• Ability to support and develop others

High-performing associates may have opportunities to progress into:

• Training and mentorship
• Team leadership
• Supervisory responsibilities
• Management
• Advanced organizational leadership

Advancement is earned through performance and development and is not guaranteed.

Comprehensive Training & Mentorship

You don't need previous industry experience to apply.

We provide:

• Structured virtual onboarding
• Product and systems education
• Client service training
• Communication and presentation development
• Weekly coaching
• One-on-one mentorship
• Leadership workshops
• Ongoing professional development
• Licensing guidance and support

Because the role involves discussing and enrolling clients in insurance products, representatives must obtain the appropriate state insurance license before conducting licensed activities.

Recognition & Performance Incentives

✈️ Incentive Travel

Qualifying top performers may earn opportunities to participate in company-sponsored trips, retreats, and recognition experiences.

Past and featured destinations may include:

• Cabo
• Cancun
• Las Vegas
• Tulum

🏆 Performance Recognition

Qualifying representatives may also have access to:

• Performance-based contests
• Leadership recognition events
• Technology and lifestyle incentives
• Professional conferences
• Bonus opportunities
• Team and individual recognition programs

Eligibility and performance requirements apply.

Benefits & Professional Resources

Qualifying representatives may have access to:

• Medical reimbursement program
• Company-supported life insurance
• Residual income opportunities
• Leadership development resources
• Professional conferences and training
• Modern virtual technology and business systems
• Performance-based incentive programs

Who We're Looking For

We're interested in individuals who demonstrate:

• Strong verbal and written communication skills
• Professional and positive attitude
• Natural leadership potential
• Strong interpersonal and relationship-building abilities
• Self-motivation and personal accountability
• Goal-oriented mindset
• Effective organization and time management
• Adaptability and problem-solving skills
• Ability to work independently from home
• Comfort using technology and virtual communication platforms
• Coachability and openness to feedback
• Commitment to continuous improvement
• High standards of professionalism and integrity

You don't need to arrive as an experienced leader. We're looking for individuals with the potential, work ethic, and willingness to develop into one.

Helpful Experience – Not Required

Previous experience in the following areas can be beneficial:

• Customer Service
• Client Relations
• Sales
• Retail
• Hospitality
• Healthcare
• Education
• Account Management
• Administrative Support
• Team Leadership
• Management
• Military Service

No prior insurance or management experience is required.

Minimum Requirements

Applicants must:

• Be at least 18 years of age
• Be legally authorized to work in the United States
• Be physically located within the United States
• Have access to a computer or laptop
• Maintain reliable high-speed internet
• Have webcam and microphone capability
• Maintain a quiet, professional workspace
• Be comfortable meeting with clients virtually
• Be willing to participate in required training and professional development
• Be willing and able to obtain the appropriate state insurance license

Interview Process

Qualified applicants will complete a brief career overview before scheduling a live virtual interview with our hiring team.

All interviews are conducted through Zoom video conferencing, providing a convenient and accessible hiring experience.

Ready to Grow Into Leadership?

If you're looking for a remote career where you can develop professionally, help families, build valuable business skills, and earn opportunities to advance into leadership, we'd like to hear from you.

Apply today to be considered for our Emerging Leadership Associate – Remote Client Services opportunity.

Lead From Anywhere. Grow Through Performance. Build Your Future with AO. 🚀