Education Coordinator

**Candidates must reside in one of our five states to be considered: Texas, Oklahoma, Arkansas, Kansas, Missouri**

REPORTING RELATIONSHIPS

Position Reports To: VP, Education and Events

Position Supervises: N/A

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Summary of Position

Coordinates planning, development, administration, delivery, and evaluation of professional education programs, workshops, and conferences. Serves as an operational lead across full program from initial setup, speaker contracting, registration, communications, materials, and logistics through onsite execution, financial reconciliation, reporting, and evaluations. Collaborates with the director of education, internal departments, speakers, vendors, venues, and member credit unions to deliver accurate, relevant, and high-quality learning experiences. 

This position requires attention to detail, initiative, a positive attitude, ability to work independently and in a team environment, accountability, customer/member service and a high degree of professionalism and adaptability. Adult learning and Trade Association experience preferred.

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Essential Functions

Program Management

• Coordinate the planning, implementation, and evaluation of multiple education programs and events, including timelines, schedules, deliverables, issue resolution, and continuous improvement.

Speaker and Vendor Management

• Manage speaker, facilitator, and vendor coordination, including communications, contracts, required materials, travel arrangements, program requirements, deadlines, and onsite support.
• Maintain call for speakers in Swoogo.

Registration and Learning Management Systems Administration

• Set up and maintain programs in registration, CRM, and learning-management systems, ensuring accurate pricing, communications, participant records, financial coding, learning content, and completion information.
• Produce registration report, registration related meeting materials- to include attendee lists, program notebooks, name badges/tents, check in sheets, certificates, and post-event content distribution support, etc.

Participant and Member Support

• Serve as a primary point of contact for participants, speakers, member credit unions, and internal stakeholders, providing program information, resolving concerns, and distributing required communications and materials.

Event Logistics and Onsite Delivery

• For assigned educational experiences coordinate program and event logistics, material, venue requirements, networking activities, and onsite operations to support a successful participant and speaker experience.
• Attend assigned events to serve as on-site contact and assist in coordinating logistics of speakers.

Financial Administration and Reporting

• Monitor and reconcile program registrations, payments, invoices, refunds, speaker expenses, and other financial records while producing accurate registration, attendance, revenue, and operational reports.

Marketing, Evaluation, and Development Support

• Support program marketing, surveys, evaluations, industry research, process improvements, cross-functional projects, departmental initiatives, and other assigned education and event responsibilities.

Team Support

• Order and maintain needed supplies, inventory of promotional items and organization of storage areas.

NOTE: The list of essential functions is not exhaustive. It may be supplemented as necessary from time to time.

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Qualifications

Education/Certification: These characteristics are normally acquired through completion of a high school diploma, plus experience in adult education. Certification and training is a plus.

Required Knowledge: Proficient Microsoft Office programs (Word, Excel, PowerPoint) as well as database data entry; Access database experience ideal. NetForum software or registration system experience a plus.

Experience Required: 2-5 years of experience in adult education/training; instructional design. Meeting planning knowledge a plus.

Skills/Abilities: Professional, well-developed interpersonal skills and excellent communication skills necessary to work effectively with the staff of Experience & Events Department and member Credit Unions. Work requires well-developed organizational skills to self-prioritize many different work duties. Detail oriented and organized. Reliable, self-starter with excellent time management and organization skills.

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Physical Activities and Requirements of this Position

Work requires an equal amount of sitting and walking/standing. Work also requires occasional lifting and carrying up to 20lbs when receiving or transporting materials. These activities also require frequent twisting and reaching and occasional bending, squatting, climbing and kneeling to file and when handing materials.

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Working Conditions

No hazardous or significant unpleasant condition (such as in a typical office).

Travel required 25% of the time.

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Mental Activities and Requirements of this Position

Reasoning Ability: Ability to apply common sense understanding to carry our detailed, but uninvolved instructions and to deal with problems involving a few variables.

Mathematics Ability: Ability to perform very basic math skills including subtracting, multiplying and dividing 2-digit numbers: the 4 basic.

Language Ability: Ability to prepare business letters and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style.

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Benefits

We believe that our team members are our greatest asset, and we're committed to creating a work environment that supports your personal and professional growth. Here's what you can look forward to as part of our team:

• Comprehensive Health Plans: Your well-being is important to us! Enjoy access to medical, dental, and vision insurance to keep you feeling your best.
• Generous Time Off: Recharge with our unlimited vacation policy, plus paid holidays, to help you maintain a healthy work-life balance.
• Retirement Savings Plan: Plan your future with our competitive retirement savings options, including employer matching to help you reach your goals faster.
  
  
  

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Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.  Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.  However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose hardships on the organization.

This job description is not intended to create an employment contract.  Cornerstone maintains its status as an at-will employer.