E-Commerce Operations Coordinator

The Position

We're looking for a structured and detail-oriented E-Commerce Operations Coordinator to support a growing distributor of sustainable non-food products based in Europe.

You'll own the day-to-day operations across B2C e-commerce platforms (Bol.com and Lightspeed) and support the B2B purchasing workflow in Odoo. The business has a backlog of product data that needs cleaning up — over 2,500 outdated SKUs to sort through — plus ongoing marketplace management, product launches, and supplier purchasing that currently sits with the founders and a stretched product manager.

This is not a basic data-entry role. You'll be expected to bring structure and consistency to a fast-moving team, take full ownership of the e-commerce operations, and over time, identify ways to improve systems and processes. The business owners are big-picture thinkers; they need someone who can build and maintain the operational foundation underneath them.

If you're organised, reliable, comfortable with e-commerce platforms, and thrive in a role where you bring order to chaos, apply now!

The Details

Job Location: Remote, work from home.

Company Location: The Netherlands

Job Type: Full-time, 40 hours per week.

Salary: Please review the job application.

Work Hours: Flexible scheduling. You must be available at 1:00 PM Netherlands time (CET/CEST) each weekday for the team's daily standup meeting.

Responsibilities

B2C E-Commerce Operations

• Manage product listings on Bol.com (the Dutch Amazon) — keeping stock levels, pricing, product information, and certifications accurate and up to date.

• Maintain and update the Lightspeed e-commerce store — product uploads, pricing, and content.

• Clean up the existing product database — identifying and removing outdated SKUs, correcting product data, and organising the catalogue.

• Support new product launches across marketplace and e-commerce channels.

B2B Purchasing & Supplier Support

• Create purchase orders and fill forecast documents in Odoo for B2B brands and suppliers.

• Follow up with suppliers via email to track orders, confirm deliveries, and resolve issues.

• Support the product manager by taking over routine purchasing tasks so she can focus on larger projects.

Operations & Process Improvement

• Monitor day-to-day operations and flag problems early — stock discrepancies, listing errors, supplier delays.

• Keep product documentation organised and up to date, including certifications for medical devices.

• Identify and suggest improvements to workflows and processes — bringing structure and consistency where it's needed.

Software Skills

Proficient in:

• E-commerce platforms — Shopify, Lightspeed, WooCommerce, or similar.

• Online marketplaces — Amazon Seller Central, Lazada, Shopee, Bol.com, or similar.

• Microsoft Office or Google Workspace for day-to-day admin.

Ideal but not essential:

• Odoo or similar ERP/inventory management software.

• Experience with Bol.com specifically.

• AI and automation tools.

We Want to Hear From You If You Have…

• 3-4+ years of experience in e-commerce operations, inventory management, or a similar role.

• Experience supporting businesses based outside the Philippines; European, Australian, or US companies are a strong plus.

• Hands-on experience managing product listings on an online marketplace (Amazon, Lazada, Shopee, Bol.com, or similar).

• Experience with purchasing; creating purchase orders, tracking stock, and following up with suppliers.

• Strong written English communication skills (supplier emails, internal coordination).

• Confidence working across multiple platforms and learning new systems quickly.

You Must Also Be Someone That…

• Is highly structured, patient, and detail-oriented; you bring calm and consistency to a fast-paced team.

• Can work independently for the majority of your hours, then come together for daily check-ins.

• Takes ownership of tasks from start to finish without needing to be chased.

• Is a reliable executor first; someone who gets things done properly and on time, every time.

• Can also think one step ahead; if you see a better way to do something, you'll flag it and suggest an improvement.

• Is comfortable with repetitive, detail-heavy work (data cleanup, product uploads) and treats it with the same care as higher-level tasks.

How to Apply

If you're an experienced e-commerce operations coordinator looking for a full-time remote role with a growing European company, please complete our application form!