Dutch Speaking Travel Agent (Remote in Greece)

Location & Workplace: 100% Remote (Based anywhere in Greece)

Language Requirements: Fluent Dutch (C2) and Professional English (B2+)

Job Title: Dutch-Speaking Travel Agent & Remote Travel Coordinator

Target Industry: Digital Travel & Luxury Hospitality

Eligibility: Restricted to current Greece residents or candidates independently relocating

Position Overview

We are seeking proactive, highly engaged candidates to represent a market-leading global brand in the digital travel sector. Operating in this capacity, you will serve as a key brand representative while enjoying the freedom of a fully virtual position based anywhere in Greece—from major metropolitan areas to peaceful islands.

This position extends far beyond basic customer care. As a remote travel coordinator, you will protect the brand's premium reputation by resolving detailed reservation challenges and delivering seamless, top-tier travel experiences. Serving as an essential link, you will combine technical precision with exceptional guest support.

Work Setup: 100% Remote work-from-home position strictly open to individuals currently residing in Greece or those who are independently organizing their move to the country.

Core Responsibilities & Daily Tasks

• Multichannel Engagement: Handle incoming client communications via phone, email, and live messaging with fluid professionalism in fluent Dutch and fluent English, ensuring an exceptional user experience.
• Complex Problem Resolution: Investigate and fix detailed booking discrepancies, cancellations, and payment inquiries with patience, empathy, and absolute precision.
• Travel Expertise: Stay informed on international travel regulations, hospitality standards, and internal software tools to offer accurate, high-level guidance to clients.
• Database Tracking: Document all client interactions thoroughly within the corporate CRM to maintain precise account histories and up-to-date case notes.
• Performance Excellence: Reach individual efficiency targets while teaming up with an international workforce to sustain top-grade service standards and high customer satisfaction.

Desired Qualifications & Profile

Language Capabilities:

• Dutch: Fluent (C2-level command) to ensure maximum client satisfaction and flawless written/spoken communication.
• English: Fluent (B2-level or higher) proficiency for internal systems, training programs, and team communication.

  Legal & Operational Setup:

• Work Authorization: Full legal permission to live and work in Greece (EU citizenship or valid residency/work permits).
• Home Office Environment: Private, quiet workspace connected to reliable, high-speed internet infrastructure.

  Key Attributes:

• Interpersonal Skills: Outstanding communication abilities paired with the composure required to navigate high-pressure customer situations smoothly, supported by strong emotional intelligence.
• Self-Regulation: High personal discipline to manage daily tasks independently and efficiently in a virtual setup.

Compensation, Benefits, & Career Path

• Base Pay: Specialized salary structure tailored for bilingual talent in Greece, incorporating the standard 14-month annual pay model.
• Monthly Incentives: Regular financial bonuses linked directly to exceeding service quality and operational benchmarks.
• Day-One Coverage: Comprehensive private health and life insurance policies active from your first day on the job.
• Hardware Supplied: Full corporate tech kit (including a corporate laptop and peripherals) shipped directly to your home in Greece.
• Internal Progression: Defined career routes into Quality Assurance (QA), supervisory, or corporate training roles.

Relocation Support (Moving to Greece)

• Flight Covered: Full payment for your commercial flight to Greece.
• Temporary Lodging: 30 days of corporate-sponsored temporary housing to give you sufficient time to find long-term housing.
• Administrative Guidance: Direct aid with local administrative procedures, including step-by-step help obtaining your Greek tax ID (AFM) and social security credentials (AMKA).

Application Process

Ready to take the next step in your virtual career with an industry-leading travel brand? Submit your current resume in English. A recruitment representative will assess your profile and follow up swiftly to schedule an initial online interview!