Dutch Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between world-class talent and industry-leading global brands. We specialize in bespoke recruitment solutions, connecting professionals to high-growth opportunities within the European BPO and technology sectors.

Job Overview

We are currently looking for a motivated individual to fill the Dutch Speaking Fitbit Products Support Specialist position in Bulgaria. This role is a perfect match for those passionate about the fitness and wellness industry, offering an exciting opportunity to support Fitbit users while enjoying the vibrant expat community among other Dutch-speaking jobs in Sofia.

Key Responsibilities

• Provide high-quality technical support to Dutch-speaking users regarding Fitbit fitness trackers and smartwatches.
• Assist customers with troubleshooting health-tracking synchronization, mobile app connectivity, and wearable hardware issues.
• Promote the fitness and wellness lifestyle by educating users on the features of their devices to help them reach their personal health goals.
• Maintain detailed records of customer interactions within our CRM, ensuring data accuracy and reporting.
• Collaborate with internal teams to stay updated on the latest fitness software releases and product enhancements.
• Handle inquiries via phone, email, and live chat with a focus on delivering a premium customer experience.
• Contribute to a positive, supportive work environment dedicated to operational excellence.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Strong passion for the fitness and wellness industry and interest in health-focused wearable technology.
• Excellent communication skills and a customer-centric mindset.
• Ability to relocate to Sofia, Bulgaria, for this on-site opportunity.
• Technical aptitude and ability to explain complex device settings in a simple manner.

Benefits

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training on the latest health and fitness technology.
• Comprehensive Health Insurance package.
• Fully Paid Relocation Package (flight, airport transfer, and initial hotel accommodation provided).
• Monthly Performance Bonus linked to service quality.
• Dynamic work environment within a leading international company.
• And Much More...

Life in Bulgaria

Choosing one of our jobs in Bulgaria means opting for a high quality of life at an affordable cost. Sofia is a thriving capital city that balances modern business amenities with rich cultural history, sunny weather, and a diverse range of recreational activities that fit perfectly with a wellness-oriented lifestyle. Bulgaria is increasingly becoming the top choice for professionals seeking international growth.

With a booming community of expats, finding your place in Bulgaria is effortless. You will enjoy world-class dining, beautiful mountain scenery for outdoor fitness enthusiasts, and a welcoming local population. Relocating to Bulgaria with our full support ensures your transition will be smooth, allowing you to focus on your career and your health journey in this hidden European gem.

How to Apply

If you are ready to take the next step in your career and join the growing fitness and wellness sector, we encourage you to apply today for this Dutch Speaking Fitbit Products Support Specialist position in Bulgaria. Click the "Apply Now" button to submit your CV and our recruitment team at Mercier Consultancy Group will reach out to you shortly.