Director, Risk and Assurance

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Duties & Responsibilities:

Job Summary

The Director, Risk and Assurance serves as the organization's central leader for enterprise risk management, compliance assurance, audit coordination, corrective action governance, and risk analytics. Reporting to the Vice President, Compliance, this role provides strategic oversight of the organization's risk identification, assessment, remediation, and monitoring activities while ensuring consistent and effective management of compliance, operational, contractual, financial, and reputational risks.

The Director is responsible for maintaining the organization's enterprise risk framework, overseeing centralized risk intake and triage processes, coordinating external audits and assessments, supporting root cause analysis activities, and ensuring corrective actions are effectively implemented and sustained. This role serves as a key advisor to executive leadership regarding emerging risks, risk trends, remediation effectiveness, and organizational control maturity.

Key Responsibilities

Enterprise Risk Management

• Lead the development, implementation, and continuous enhancement of the Enterprise Risk Management (ERM) framework
• Maintain enterprise risk inventories, risk registers, risk scoring methodologies, and governance processes
• Oversee intake, triage, prioritization, and escalation of enterprise risk events
• Facilitate structured risk assessments and risk interviews across business functions
• Evaluate potential regulatory, operational, financial, contractual, and reputational impacts of identified risks
• Assess adequacy of controls, mitigation strategies, and residual risk exposure
• Present significant and emerging risks to executive leadership and governance committees

Audit Coordination and Assurance

• Oversee organizational coordination of external audits, assessments, SOC audits, client audits, and regulatory reviews
• Ensure effective management of audit requests, evidence collection, deliverables, and stakeholder communications
• Establish quality review processes for audit responses and submissions
• Monitor audit findings and oversee remediation activities
• Identify trends across audits and assessments to strengthen organizational controls
• Maintain enterprise audit readiness programs

Corrective Action and Remediation Governance

• Establish governance processes for corrective action plan development, tracking, escalation, and closure
• Ensure root causes are appropriately identified and addressed
• Evaluate adequacy and sustainability of remediation and prevention efforts
• Monitor repeat findings and recurring issues to identify systemic risks
• Escalate ineffective remediation efforts and unresolved risks to leadership

Risk Analytics and Reporting

• Oversee development of enterprise risk dashboards, metrics, and reporting
• Analyze risk, audit, investigation, and remediation trends
• Establish KPIs related to risk reduction, remediation effectiveness, audit readiness, and compliance maturity
• Deliver risk reporting to executive leadership, compliance committees, and governance bodies
• Support data-driven prioritization of compliance and operational risk initiatives

Leadership and Team Development

• Lead and develop Risk and Assurance team members
• Foster a proactive, solutions-oriented risk culture
• Establish performance expectations, accountability, and professional development plans
• Promote collaboration across Compliance, Privacy, Program Integrity, Operations, Quality, Legal, and Executive Leadership

Required Skills:

• Strong knowledge of Enterprise Risk Management principles and frameworks
• Knowledge of healthcare regulatory requirements, Medicaid programs, and compliance operations
• Experience leading audit coordination, remediation governance, and risk management activities
• Strong analytical, strategic thinking, and problem-solving abilities
• Ability to influence senior leaders and drive accountability without direct authority
• Excellent written, verbal, and presentation skills
• Experience leading cross-functional initiatives and managing competing priorities

Qualifications:

Education: Bachelor’s degree in Accounting, Business Administration, Information Systems, or a related field (required). Master’s degree in a related field (preferred).

Experience:

• 10+ years of compliance, risk management, audit, operational excellence, or healthcare operations experience
• 5+ years of leadership experience
• Experience with Enterprise Risk Management programs
• Experience managing external audits, regulatory reviews, and corrective action governance
• Medicaid and healthcare experience strongly preferred

Certification: CHC, CRCM, CIA, CFE, PMP, Lean Six Sigma Black Belt, or similar certifications preferred

Working Conditions:   

Remote

Supervisory Responsibility (If applicable):   

Although this position does not currently have direct reports, it is expected to assume supervisory responsibilities in the future as the audit function continues to grow.

Compensation Range: $140,000 - $160,000 annually

This role is eligible for a base salary within the posted range. Actual compensation will be determined based on a variety of factors, including skills, experience, and geographic location. Compensation may vary for positions based in high cost-of-labor markets.

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified.

PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!