Director, Product Ownership – Commercial Products & Platforms

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Position Overview

Director, Product Ownership – Commercial Products & Platforms will be responsible for the product vision, roadmap, governance, backlog management, and stakeholder engagement model for Conduent's portfolio of Shared Commercial Products.

The role will act as the primary technology Product Owner for shared Commercial platforms and serve as the strategic partner to Commercial General Managers, Business Product Managers, Technology General Managers, Client Technology Managers (CITMs), Engineering, Architecture, Operations, and AI teams. In addition to direct product ownership responsibilities, this will be a people leadership role responsible for managing Product Owners supporting Commercial-wide platforms and ensuring product investments align with business priorities and technology strategy.

Key Responsibilities

Product Ownership & Strategy

• Define and manage product vision, roadmap, release strategy, and long-term plans.
• Establish success metrics and business outcomes.
• Prioritize investments balancing customer needs, modernization, AI opportunities, operational requirements, and technical debt.
• Drive adoption, innovation, and continuous improvement across the product portfolio.

Governance & Business Engagement

• Establish governance councils and recurring business engagement forums.
• Create a structured intake and prioritization process.
• Facilitate decision-making and roadmap alignment across stakeholders.
• Ensure visibility into priorities and delivery commitments.

Product Delivery & Technology Partnership

• Partner with Engineering, Architecture, AI, and Operations teams.
• Own backlog prioritization, release planning, and roadmap execution.
• Translate business objectives into actionable product requirements.
• Monitor delivery progress and business value realization.

Modernization & AI

• Drive AI, automation, analytics, and modernization initiatives.
• Promote reusable technology assets and shared platform capabilities.
• Support strategic client pursuits, demonstrations, solutioning activities, and innovation workshops.
• Advance Commercial transformation objectives through product-led innovation. 

Required Experience

• 10+ years of experience in product ownership, technology strategy, backlog management or digital transformation, including experience leading the development of AI-enabled and cloud-first technologies.
• Proven experience owning enterprise product strategy, roadmaps, prioritization, and delivery.
• Experience translating business needs into scalable technology solutions and measurable outcomes.
• Strong cross-functional experience partnering with Engineering, Architecture, Operations, and business teams.
• Strong business acumen, executive communication, and stakeholder management skills.
• Experience working in complex, matrixed organizations.

Preferred Experience

• Experience with Microsoft Azure and Azure-based technology environments.
• Experience supporting client solutioning, demonstrations, strategic pursuits, or innovation workshops.
• Experience developing reusable platforms or shared technology capabilities.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $160,000 - $190,000 plus applicable incentive compensation.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.