Director, Product Owner - Infrastructure Technology

DEPARTMENT: Curriculum Solutions

POSITION TITLE: Director, Product Owner - Infrastructure Technology

REPORTS TO: Sr. Director, Product Management

DURATION: Full Time 

MODALITY: Remote, must be in compliance with Per Scholas office policy

Travel: 25%

WHO WE ARE LOOKING FOR: 

Per Scholas is seeking a dynamic, strategic, and results-oriented Product Owner to lead our Infrastructure Technology curriculum portfolio. In this role, you will serve as the vertical subject-matter expert (SME) and curriculum product owner-translating labor market intelligence, employer demand, technical standards, and instructional research into high-quality, scalable learning products that drive learner outcomes, credential attainment, and job placement. You will own discovery, define the learner's experience intent, translate infrastructure technology requirements into clear learning objectives and measurable assessments, and partner cross-functionally through build, launch, and continuous improvement.

You bring an infrastructure technology background with fluency across data center operations, low voltage systems, critical facilities, facilities controls, and building automation. You understand electrical and HVAC-adjacent environments, are familiar with Data Center Infrastructure Management (DCIM) platforms and Critical Monitoring Systems (CMS), and can translate real-world occupational requirements into clear learning objectives, competency maps, hands-on labs, safety-aligned scenarios, and measurable performance assessments.

WHAT YOU'LL DO:

Roadmap Ownership & Strategic Alignment:

• Own and maintain the multi-year curriculum product roadmap for Infrastructure Technology, with clear prioritization criteria, explicit tradeoffs, and documented decisions across market-driven, customized, and alumni offerings.
• Establish and maintain a disciplined Operating Rhythm, including discovery-to-delivery planning, milestone tracking, and monthly portfolio reviews tied to outcomes and capacity.
• Lead end-to-end product lifecycle management, including opportunity intake, discovery, evaluation, build decisions, implementation, adoption, performance improvement, and strategic sunsetting.
• Define and uphold curriculum product standards (quality, consistency, accessibility, safety alignment, assessment rigor, credential alignment) and ensure adoption across the portfolio.

Curriculum Discovery, Requirements Translation, and Design Leadership:

• Serve as the primary curriculum strategy lead in partner and funder discovery-translating infrastructure technology requirements into learning objectives, assessments, hands-on labs, and curriculum design intent.
• Assume accountability for the analysis and design phase of new and existing curricula by setting clear design requirements, acceptance criteria, and readiness-to-build decisions for infrastructure technology products.
• Ensure curriculum alignment to occupational roles, industry standards, and certification requirements, including CompTIA A+, Server+, CDCP,  OSHA, EPA 608, NFPA-related safety practices, and relevant infrastructure technology expectations.
• Establish durable "definition of done" criteria for curriculum releases (learning objectives, assessments, instructional assets, lab requirements, delivery readiness, and measurement plan).

Stakeholder Advisory & External Enablement:

• Act as a lead consultant for internal and external stakeholders-including donors, executive leadership, government partners, and employer partners-to shape infrastructure technology curriculum strategy and delivery commitments.
• Spearhead the narrative and content development for client/funder-facing curriculum materials (e.g., solution decks, portfolio overviews, proposals), ensuring accuracy, clarity, and alignment to outcomes, while partnering with Product Operations for packaging, version control, and distribution.
• Support grant and contract requirements by translating compliance, credential, safety, reporting, and employer-alignment needs into product requirements, measurement plans, and deliverable timelines.

Product Owner Enablement & Cross-Functional Leadership:

• Lead through influence across Product, Design, Delivery, Instructor Development, Evaluation, and Operations to ensure high-quality instructional output and consistent use of product discovery practices.
• Coach cross-functional partners and subject-matter experts on discovery, scoping, learning experience intent, assessment strategy, and tradeoff decisions-protecting focus on the highest-impact work.
• Serve as the primary intake and prioritization lead for new infrastructure technology product requests, optimizing departmental capacity and protecting the team from scope creep.

Operational Excellence, Measurement, and Governance:

• Own, define, and actively track curriculum product KPIs, using them to drive roadmap decisions, accountability, and continuous improvement across infrastructure technology offerings.
• Partner with Product Operations to maintain curriculum documentation standards, decision logs, and a reliable system of record for portfolio artifacts (course catalog, product briefs, competency maps, version history, collateral).
• Design and implement Quality Assurance (QA) frameworks to reduce curriculum development cycle time while improving technical accuracy, safety alignment, consistency, and delivery readiness.
• Collaborate with Product Delivery and Evaluation teams to ensure products are measurable, improve outcomes over time, and meet placement, credential-attainment, and employer-readiness goals.

Systems, Process, and Cross-Functional Integration:

• Partner closely with Training Delivery, Instructor Development, and Product Delivery to ensure curriculum roadmap commitments align with instructor readiness, equipment and lab requirements, scheduling realities, change-absorption capacity, and launch readiness.
• Navigate enterprise-level technology and facilities challenges to ensure integration between product offerings and infrastructure learning environments (LMS, CRM, content repositories, lab environments, DCIM concepts, Critical Monitoring Systems, and facilities technology platforms).
• Identify cross-functional process gaps impacting curriculum quality, speed, safety, or adoption and drive improvements in partnership with Product Operations (workflows, templates, handoffs, governance).

WHAT YOU'LL BRING TO US:

Professional Qualifications

• 6+ years of hands-on infrastructure technology experience in data center operations, low voltage systems, critical facilities, facilities technology, building automation, facilities controls, or closely related technical environments.
• 3+ years of experience working with or supporting data centers, critical facilities, facilities operations, electrical-adjacent, HVAC-adjacent, or building systems environments.
• 2+ years of product ownership, curriculum development, technical training, program design, technical enablement, or workforce development experience.
• Active Technical Portfolio: Must be prepared to discuss real-world infrastructure projects, diagrams, facilities workflows, monitoring scenarios, lab designs, implementation plans, or technical documentation during the interview process.
• Proven ability to translate technical and occupational requirements into structured learning objectives, competency-based outcomes, hands-on labs, and assessable performance measures.
• Product Design discipline: experience managing a backlog, writing clear requirements, aligning stakeholders, documenting decisions, and driving execution from discovery through launch.
• Executive communication strength: ability to synthesize infrastructure technology complexity into clear tradeoffs, decisions, risks, and measurable outcomes.

Preferred Qualifications

• Experience developing or evaluating technical training content, labs, simulations, job aids, and performance-based assessments for infrastructure technology occupations.
• Familiarity with workforce development or scaled training delivery environments (multi-site, standardized delivery, instructor enablement).
• Experience with OSHA, EPA, NFPA-related safety practices, DCIM platforms, Critical Monitoring Systems, low voltage training, data center operations, facilities controls, or building automation.

Personal Characteristics

• Outcomes-oriented: prioritizes learner job readiness, employer relevance, safety, and occupational competency over activity or output volume.
• High standards with psychological safety: balances rigor, clarity, accountability, and technical precision with supportive collaboration.
• Systems thinker: improves repeatability, documentation, governance, and process discipline across cross-functional teams.
• Strong collaborator: builds alignment across Product, Design, Delivery, and Operations; leads through influence and crisp decision-making.

LI# Onsite 

For this role specifically, we are targeting a salary of $90,000, with a range of $85,000 to $90,000. The salary difference is typically determined by several factors, including the candidate's geographic location and alignment with qualifications and experience.