Director of Supply Chain

Bask & Lather Co. is a fast-growing, family-founded haircare brand dedicated to restoring crowns and confidence. What began as a kitchen remedy has evolved into one of the most celebrated textured-hair care brands in the U.S., loved for our authentic story, transformative results, and community-first approach.

About the Role

Bask & Lather is seeking a highly proactive, hands-on strategic leader to serve as Director of Supply Chain.

The Director of Supply Chain owns the company's end-to-end upstream supply chain across demand and supply planning, procurement, contract manufacturing, inventory, supplier management, production, cost optimization, and supply readiness. This role is responsible for building a scalable supply-chain infrastructure capable of supporting a fast-growth, omnichannel consumer business across DTC, Amazon, retail, wholesale, and international markets.

Key Responsibilities

End-to-End Supply Chain Strategy

• Own and continuously improve Bask & Lather's end-to-end supply-chain strategy across sourcing, procurement, manufacturing, inventory, and distribution.
• Develop the supply-chain infrastructure required to support rapid domestic and international growth.
• Own manufacturing and supplier network strategy, including single-source versus dual-source decisions.
• Identify and eliminate single points of failure across critical manufacturers, suppliers, raw materials, components, and packaging.
• Own manufacturing footprint and make-versus-buy strategy.

Demand Planning & Supply Planning

• Own the consensus demand plan and supply plan across DTC, Amazon FBA/FBM, retail, wholesale, and international channels.
• Translate commercial forecasts into SKU-level production, procurement, inventory, and capacity requirements.
• Lead the S&OP process and ensure alignment across Sales, E-Commerce, Marketing, Product, Finance, and Operations.

Procurement & Purchase Order Governance

• Own procurement governance across finished goods, raw materials, components, and packaging.
• Ensure purchase orders are issued accurately and in accordance with approved demand and inventory plans.
• Own open-PO management, including quantity, cost, delivery date, payment status, and outstanding commitments.
• Establish clear approval controls and processes for purchase commitments.
• Monitor production and delivery against purchase orders and proactively escalate variances.
  

Manufacturing & Vendor Management

• Lead contract manufacturer and supplier selection, onboarding, negotiation, and performance management.
• Negotiate pricing, lead times, MOQs, payment terms, capacity reservations, and other commercial terms.
• Build strategic relationships with domestic and international manufacturers and suppliers.
• Establish vendor scorecards and conduct regular supplier performance reviews and QBRs.
  

Inventory Health, Accuracy & Working Capital

• Own inventory strategy across all SKUs, channels, and inventory locations.
• Establish inventory policies by SKU tier and channel.
• Own inventory turns, days/weeks of cover, safety stock, aged inventory, excess inventory, and obsolescence prevention.
• Own operational inventory accuracy across the ERP, warehouses, 3PLs, contract manufacturers, and other inventory locations.
• Partner with Finance to investigate and resolve inventory discrepancies.
  

COGS & Supply-Chain Cost Optimization

• Own continuous supply-chain cost improvement across manufacturing, raw materials, components, packaging, freight, and other upstream costs.
• Maintain accurate visibility into current and projected product costs.
• Identify and execute COGS reduction opportunities without compromising product quality, consumer experience, or service levels.
• Lead vendor cost negotiations and evaluate alternative sourcing opportunities.

Retail Supply Chain & Replenishment

• Own supply-chain readiness for major retail partners.
• Translate retailer forecasts, POs, replenishment expectations, and promotional plans into supply requirements.
• Ensure sufficient inventory and production capacity exist to support retail launches and replenishment.
• Own supply-chain performance against retailer OTIF, fill-rate, routing, case-pack, labeling, and compliance requirements.

New Product Development & Launch Readiness

• Own supply-chain readiness for all new product launches.
• Build supply timelines backward from required launch dates.
• Ensure raw materials, components, packaging, labels, manufacturing capacity, finished goods, and replenishment plans are secured in advance of launch.
• Establish critical-path milestones and identify supply-chain dependencies early in the development process

International Expansion

• Lead supply-chain readiness for international expansion, including the UK, Canada, EU, and future markets.
• Develop regional inventory and replenishment strategies.
• Partner with Regulatory and other internal teams to ensure packaging, labeling, product, and compliance requirements are incorporated into supply planning.
• Develop international lead-time, freight, inventory, and capacity models.

Systems, Data & Process Ownership

• Own supply-chain master-data integrity and planning discipline.
• Ensure SKU, vendor, BOM/component, MOQ, lead-time, cost, supplier, and inventory data are accurate and current within company systems.
• Partner cross-functionally on ERP implementation, optimization, and adoption.
• Establish scalable supply-chain processes, documentation, controls, and reporting.

Team Leadership & Organizational Development

• Build, lead, manage, and develop a high-performing supply-chain organization.
• Directly manage Supply Chain Managers, Demand Planners, Planning Analysts, and other supply-chain resources as applicable.
• Establish clear roles, decision rights, accountability, KPIs, and performance expectations.
• Develop team members and build appropriate succession and cross-training within the function.
• Identify organizational gaps and recommend future hires, systems, or resources required to support company growth.

Operating Cadence & Executive Communication

• Lead monthly supply-chain business reviews.
• Conduct recurring vendor performance reviews and QBRs.
• Deliver concise executive reporting on inventory, production, capacity, risks, working capital, and mitigation plans.
• Escalate material risks early, with clear business impact, options, recommendations, and required decisions.
• Serve as a strategic partner to executive leadership and cross-functional teams.

Required Qualifications

• 8–12+ years of progressive supply-chain experience, including meaningful leadership responsibility within a fast-growth CPG organization.
• Demonstrated experience building and scaling supply-chain infrastructure in a rapidly growing business.
• Deep hands-on experience across demand planning, supply planning, procurement, contract manufacturing, inventory management, and supplier management.
• Experience supporting omnichannel businesses across DTC, retail, wholesale, and Amazon FBA/FBM.
• Strong experience with major retail supply-chain requirements, replenishment, OTIF, and inventory planning.
• Strong contract-manufacturing and supplier-negotiation experience.
• Experience managing domestic and international supply chains.
• Demonstrated ability to manage inventory and working capital in a high-growth environment.
• Strong financial acumen and understanding of COGS, inventory cash requirements, margin, and working-capital implications.
• Experience working within ERP and planning systems and maintaining strong supply-chain data discipline.
  

Preferred Experience

• Beauty, haircare, personal care, or other high-growth consumer products.
• Experience scaling a digitally native consumer brand into major brick-and-mortar retail.
• Experience supporting nine-figure or rapidly scaling consumer businesses.
• Experience with NetSuite or comparable ERP platforms.
• Experience implementing or significantly improving demand-planning and supply-planning systems
  

Why Join Bask & Lather

• Opportunity to architect and scale the supply chain of a rapidly growing, category-leading haircare brand.
• Direct ownership of a function critical to the company's next phase of omnichannel and international growth.
• Significant visibility and impact across revenue, profitability, working capital, retail expansion, product innovation, and customer experience.
• Opportunity to build systems, processes, supplier relationships, and a team capable of supporting the company's next stage of scale.
• Fast-paced environment with direct executive partnership and meaningful decision-making authority.

Equal Employment Opportunity

Bask & Lather Co. is proud to be an Equal Opportunity Employer. We comply with all applicable federal, state, and local employment laws and are committed to providing a workplace free from discrimination and harassment. Employment decisions are made without regard to race, color, religion, sex, including pregnancy, childbirth, or related conditions, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.

We provide reasonable accommodations for qualified applicants with disabilities and for sincerely held religious beliefs.