Director of Mission Operations

Overview and Introduction to Communitas International

Communitas is a church planting organization with 50 years experience working in Western Europe, Central and Eastern Europe, Latin America and North America. Our leading edge ministry is looking for the right person to help lead us into greater Kingdom ministry. Our current mission family of over 200 includes full-time, bi-vocational employees, as well as affiliates, with many of that number being non-Americans. Communitas operates in over 20 different countries as we start new initiatives and nurture churches and church-planting projects toward reproducible maturity. 

Communitas is rooted in missional theology. Our three core values center on being Kingdom seeking, Grace oriented and People focused. Our church planting methodology is not tied to a specific formula, but rather the spirit of serving others and the embracing of a progression of actions that lead to a healthy, maturing church, making our approach very adaptable to unique contexts (see www.TheDynamicAdventure.com for details). We are pioneers and risk takers. We value honesty and encouragement. We collaborate well, within our global regions, as well as with partner organizations.

The Need and Opportunity

Across post-Christian secular culture people have largely given up on church, but spirituality remains important to them. Communitas International is at the forefront of sparking that spirituality with mission and helping people ‘taste and see that the Lord is good’. Our church planting organization offers the following:

• A firm commitment to expressing the passionate love of God for the world in word and deed.
• Substantial experience in reaching people in post-Christian culture.
• Strategic coaching for planters and churches by experienced cross-cultural practitioners.
• Robust training for team leaders and members via online cohorts, on-site events and regional/global seminars and conferences.
• Rigorous assessment experiences and tools that can form the basis for strategic coaching and healthy team building.
• Partnership in innovation with those looking for new ways to declare the timeless message of the Gospel. 

Director of Operations

Reports to:

Chief Operating Officer

Works closely with:
Senior Leadership Team, HR and Admin Team, Field Leadership

Direct reports:
IT Manager

Location:

Remote work engagement

Classification:
Exempt

Position Scope:

The Director of Operations is primarily responsible for creating and stewarding the operational processes needed to ensure Communitas achieves its missional impact. Working in close partnership with the COO and other Operations leaders, the Director will implement and lead critical operational functions, including IT, Administration, compliance, and insurance. Depending on organizational needs, the role may also provide leadership and oversight for Human Resources and pre-deployment operations, ensuring these functions effectively support the organization's mission and strategic objectives.

Principal Duties & Responsibilities:

• Regularly evaluate and improve operational processes to ensure Communitas operations remain a strategic, mission-enabling support structure. Champion systems and practices that serve the missional movement while avoiding unnecessary institutional complexity.
• Ensure a strong customer-service orientation across donor service functions.
• Partner with Human Resources and the Pre-Deployment Team to develop and implement support plans for incoming missional staff. Contribute to onboarding and readiness initiatives, including training and coaching in partner development as needed for new and current staff.
• Provide leadership and oversight for IT operations, systems, processes, and the IT Manager, ensuring technology effectively supports organizational priorities.
• Maintain a personal commitment to Mission Partner Development (MPD), recognizing that the level of engagement may increase during some seasons depending on funding levels.

• Maintain sufficient support levels to sustain the role in accordance with an approved support plan; minimum support expectations apply.
• Provide coaching, encouragement, and accountability related to MPD practices as needed.
• Hold direct reports accountable for their own MPD development and funding responsibilities.
• Lead or contribute to additional strategic initiatives and projects as assigned by the supervisor.

General Responsibilities:

• Demonstrates spiritual maturity and a growing relationship with Jesus Christ.
• Aligns fully with the mission, vision, values, and Statement of Faith of Communitas.
• Demonstrates professionalism, discretion, and integrity in all matters.
• Maintains a collaborative, learning-oriented, and positive leadership posture.
• Commits to excellence in communication, stewardship, and organizational representation.

Qualifications:

We seek a godly person who demonstrates a deep commitment to Communitas International’s vision and values. The ideal candidate will bring strong operational leadership, exceptional relational skills, and the ability to develop systems, lead teams, and steward resources in ways that strengthen and advance Communitas’ global ministry.

The following qualifications are important:

• A committed follower of Jesus Christ with full alignment to Communitas International’s mission, vision, and Statement of Faith.
• Demonstrated spiritual maturity, sound theological understanding, and active involvement in a local faith community, including meaningful relationships and engagement with those who do not yet follow Christ.
• Proven experience providing operational leadership, developing effective teams, and managing organizational functions within a ministry, nonprofit, or mission-focused environment.
• Demonstrated ability to build, improve, and steward operational systems and processes that serve people, support ministry effectiveness, and advance organizational priorities.
• Strategic and forward-thinking mindset with the ability to identify opportunities, develop practical solutions, and execute plans with clear goals, measurable outcomes, and accountability.
• Strong interpersonal and communication skills, with the ability to collaborate across teams, facilitate productive conversations, navigate complexity, and build trust among diverse stakeholders.
• Experience leading through change while maintaining organizational culture, mission focus, and healthy team dynamics.
• Experience serving in both U.S. and international contexts preferred, with familiarity working within a self-supporting or partner-supported ministry model.
• Ability to lead effectively in a remote environment, including facilitating virtual teams, meetings, and collaboration across multiple time zones.
• Strong organizational skills, adaptability, initiative, and the ability to work independently with sound judgment and limited supervision.
• Proficiency with common workplace technology tools, including Google Workspace, Microsoft Office, Zoom, and other collaboration platforms.
• Bachelor’s degree preferred; equivalent experience in operations, administration, nonprofit leadership, customer service, or global ministry support may be considered.

Funding: 

This position is funded through personal ministry partnership development (support raising), which covers both salary and ministry-related expenses. Communitas provides onboarding, training, coaching, and ongoing support to help team members build and sustain a healthy ministry partnership team.