Director, Enterprise Systems​

Kraken Robotics is currently recruiting for a Director, Enterprise Systems. This is a remote friendly position with preference given to Ontario, Nova Scotia, or UK-based candidates.

ROLES AND RESPONSIBILITIES

Strategy & Ownership 

• Develop and execute a multi-year enterprise systems strategy aligned with organizational goals, scalability, and integration priorities 

• Establish and enforce a clear enterprise systems ownership model, including governance frameworks, RACI, decision-making authority, and alignment across business stakeholders 

• Ensure enterprise systems operate as a cohesive ecosystem rather than fragmented or siloed platforms 

Systems Portfolio Management 

• Own the full lifecycle of enterprise systems (ERP, CRM, HCM, HSEQ and related platforms), including selection, implementation, optimization, and decommissioning 

• Define and maintain system roadmaps aligned to business priorities and operational requirements 

• Rationalize the enterprise systems landscape to eliminate duplication, improve capability, and reduce cost  

Integration & Enterprise Architecture 

• Define and enforce enterprise integration standards, architecture patterns, and data flows across all systems 

• Ensure seamless interoperability between core platforms and identity systems 

• Drive the elimination of data silos through structured integrations and standardized design 

Data Governance & Management 

• Establish and enforce enterprise data governance standards, including ownership, stewardship, and quality controls 

• Define and manage core data domains, including customers, suppliers, employees, and assets 

• Ensure the integrity, consistency, and accessibility of data across all enterprise systems  

Delivery & Change Management 

• Oversee the delivery of enterprise system implementations, upgrades, and enhancements 

• Ensure predictable delivery through structured prioritization, planning, and execution 

• Drive adoption of enterprise systems, processes, and workflows through effective change management, stakeholder engagement, and clear communication 

Vendor & Financial Management 

• Manage relationships with enterprise software vendors and implementation partners, ensuring strong collaboration and alignment 

• Lead contract negotiations, renewals, and performance management activities 

• Own the enterprise systems budget, including licensing, implementation, and optimization costs 

Risk, Security & Compliance 

• Partner with Information Security to ensure enterprise systems meet security, regulatory, and compliance requirements 

• Ensure enterprise systems comply with global data privacy, residency, and sovereignty requirements, and align with regional regulatory obligations across operating jurisdictions 

• Identify and mitigate risks related to data integrity, system access, and operational continuity 

• Support audit and compliance activities related to enterprise systems and data governance  

Leadership & Team Development 

• Build, lead, and develop a high-performing Enterprise Systems team 

• Define clear roles, responsibilities, and accountability within the function 

• Foster a culture of ownership, collaboration, and continuous improvement across the Enterprise Systems function 

QUALIFICATIONS AND EXPERIENCE

• 10+ years of experience in enterprise systems, IT, or business applications leadership roles. 

• Proven experience leading enterprise CRM, ERP, and HCM platforms in complex environments. 

• Experience with NetSuite is required. 

• Experience with Salesforce and/or Rippling, a plus. 

• Experience implementing or operating enterprise integration platforms (iPaaS) in complex environments 

• Proven track record leading enterprise-wide systems transformations. 

• Strong background in systems integration, data governance, and enterprise architecture. 

• Experience managing global, multi-system environments and cross-functional stakeholders. 

• Demonstrated success delivering large-scale system implementations and transformations.