Digital Growth & Sales Specialist, Full-Time - Remote (AK, AZ, FL, NV, TX, WY)

We embrace passionate Team Members who consistently display our values: United, Informative, Approachable, Caring and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. Join the Nuvision Team today! Let us be part of your career journey!

The Digital Growth & Sales Specialist is responsible for accelerating Nuvision Credit Union's digital business growth by increasing digitally originated member acquisition, product sales, funded accounts, loan production, deposit growth, and digital channel adoption.
This position serves as the primary business growth specialist for Nuvision's digital sales channels. The role monitors production across digital deposit accounts, credit cards, personal loans, HELOCs, and other online products; identifies opportunities to improve performance; and develops initiatives that increase application volume, funding, adoption, member engagement, and overall digital channel effectiveness.
In addition to growth responsibilities, the specialist actively manages the digital account opening pending queue, ensuring applications are reviewed, worked, and resolved within established service level agreements (SLAs). This includes proactively contacting applicants to obtain required documentation, resolve outstanding application requirements, provide status updates, and assist members through the account opening and funding process. The specialist monitors application aging identifies common causes of pending and abandoned applications, and partners with Operations, Compliance, Risk, Branches, and the Member Relationship Center to improve onboarding efficiency, reduce fallout, and increase completed account openings and funded accounts.
The position also analyzes digital application funnels, abandonment trends, conversion performance, and member behaviors to identify opportunities that improve application completion, streamline onboarding, increase pull-through rates, and support overall deposit and lending growth objectives.
The Digital Growth & Sales Specialist partners with Marketing, Branches, the Member Relationship Center, Lending, Analytics, Operations, and other business teams to ensure digital initiatives support enterprise growth, member acquisition, operational effectiveness, and member experience objectives.
Unlike a traditional digital banking support position, this role is measured primarily by digital production, funded account growth, loan production, member acquisition, application pull-through rates, product adoption, digital channel utilization, onboarding effectiveness, and achievement of established business growth goals.

Responsibilities:

• Drive digital sales growth and production. Monitor digitally originated deposits, credit cards, personal loans, HELOCs, new memberships, and other online products. Evaluate performance against monthly and annual goals and recommend actions that increase applications, approvals, funded accounts, balances, and overall digital production.
• Develop and execute digital growth initiatives and campaigns. Partner with Marketing and applicable business units to design, coordinate, launch, and evaluate campaigns that increase digital sales, product adoption, member engagement, and new member acquisition.
• Identify and pursue digital product growth opportunities. Analyze product-level performance, member needs, channel utilization, and production trends to identify opportunities to grow deposits, lending, credit cards, and other digitally delivered products.
• Lead digital growth alignment across business channels. Serve as a liaison among Digital Growth, Branches, the Member Relationship Center, Lending, Marketing, and other business partners.
• Monitor and interpret digital sales performance. Review production reports, digital funnel results, campaign outcomes, channel utilization, and member engagement information. Translate performance data into actionable sales recommendations.
• Conduct competitive and market research. Monitor digital products, member acquisition strategies, promotional approaches, emerging capabilities, and sales practices used by credit unions, banks, fintech companies, and relevant competitors.
• Support digital growth strategy and executive reporting. Prepare management-level summaries, presentations, business cases, pilot recommendations, and strategic analyses related to digital growth, production, product adoption, acquisition, and market opportunities.
• Define business requirements and growth priorities for digital enhancements. Identify capabilities and improvements needed to achieve growth objectives and document the business need, benefit, expected impact, and recommended priority.
• Support AI-enabled sales and digital engagement initiatives. Identify opportunities to use AI, automation, personalization, lead prioritization, next-best-product recommendations, and digital engagement tools to increase sales effectiveness.
• Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Maintains member, team members and other sensitive information with confidentiality. Treats co-workers and members with respect.
• Supports member relations and events that promote member centric experiences.
• Any other duties as assigned.

Minimum Qualifications:

• 3–5 years of experience in credit unions, banking, financial services, digital sales, product growth, marketing, business development, channel management, or related field.
  
• Demonstrated experience monitoring sales or production performance and recommending actions to improve results.
  
• Experience working with deposit, consumer lending, credit card, digital account opening, or online banking products.
• Understanding digital sales funnels, member acquisition, campaign performance, product adoption, and conversion.
  
• Knowledge of digital banking trends, fintech capabilities, AI-enabled engagement, and evolving member expectations.
• Strong sales, growth, analytical, communication, presentation, project coordination, and cross-functional influence skills.
  
• Ability to develop clear business requirements and articulate expected business value.
  
• Must be able to handle multiple priorities.
  
• Must be able to deal with constant interruptions.
  
• Strong communication skills (verbal and written) to effectively interact with leadership, team members and members.
  
• Strong proficiency with technical systems and solutions with the ability to identify root causes and resolve technical issues.

Preferred Qualifications:

• Experience in digital banking, digital account opening, digital lending, financial-services marketing, or digital product growth.
  
• Experience developing or executing campaigns that resulted in measurable sales, acquisition, or product-adoption growth.
  
• Experience preparing business cases, executive reporting, or strategic recommendations.
  
• Experience with marketing automation, digital analytics, CRM, lead management, or campaign-management platforms.
  
• Experience evaluating fintech capabilities or working with digital banking vendors.

Education:

• Bachelor’s degree in related field; or equivalent

Website: nuvisionfederal.com/careers

Pay scale by applicable geographic work location:

• Alaska: Min $34.16 - Mid $42.70 - Max $51.24
• Arizona: Min $30.11 - Mid $37.64 - Max $45.17
• Florida: Min $29.56 - Mid $36.95 - Max $44.34
• Nevada:  Min $30.81 - Mid $38.52 - Max $46.22
• Texas: Min $29.56 - Mid $36.95 - Max $44.34
• Wyoming: Min $30.25 - Mid $37.82 - Max $45.38

The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.

Benefits:

• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• 401(k) Matching
• Paid Time Off
• Training Provided
• Tuition Reimbursement

Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship now or in the future.

Nuvision Credit Union is proud to be an Equal Opportunity Employer. At Nuvision Credit Union, we provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Nuvision Credit Union is committed to providing equal employment opportunities to all individuals, including those with disabilities. If you require a reasonable accommodation to complete the application or interview process, please contact our recruiting team at Recruiting@nuvisioncu.org. We will work with you to meet your needs in accordance with applicable laws.