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AI Summary

The role is responsible for designing, building, and supporting secure, scalable data integrations across customer management platforms and enterprise systems. It also involves monitoring production data pipelines and ensuring technical delivery aligns with architectural standards and engineering best practices.

 Location: This is a remote role, offering the flexibility to work virtually from anywhere within the UK.

 

Contract Type: Permanent

 

The Opportunity

Reporting directly to the Head of Customer Management Platforms and working under the day-to-day technical leadership and direction of the Principal Engineer, this role is responsible for enabling secure, reliable and scalable movement of data between customer management platforms, enterprise systems and analytical platforms.

 

The role supports the technical delivery, operation and continuous improvement of integration capabilities across the Customer Management Platforms estate, ensuring consistent engineering standards, architectural alignment and operational excellence.

 

What You Will Be Doing

Integration Engineering & Data Management

  • Design, build and support integrations across Customer Management Platforms and enterprise applications.
  • Develop API, event-driven and batch integration solutions using Informatica CDI/CAI and approved architectural patterns.
  • Support data movement, transformation and synchronisation across Salesforce, Treasure Data, Informatica Customer 360, Snowflake, SAP and related platforms.
  • Implement reusable integration standards and ensure data flows are reliable, scalable and secure.
  • Support onboarding of new data sources and downstream consumers.

Platform Operations & Support

  • Monitor and support production integration services and data pipelines.
  • Implement proactive monitoring, alerting and operational dashboards.
  • Troubleshoot integration issues, perform root cause analysis and support incident and problem management activities.

Technical & Engineering Excellence

  • Collaborate with the Principal Engineer to align with platform architecture, technical standards and engineering best practices.
  • Contribute to technical design, platform roadmaps and continuous improvement initiatives.
  • Maintain technical documentation, testing, automation and CI/CD practices.
  • Ensure compliance with security, audit and data governance requirements.

 

What You’ll Bring

  • Advanced SQL expertise with 5+ years' experience in Data Engineering or Integration Engineering.
  • Strong hands-on experience with Informatica Cloud Data Integration (CDI), Cloud Application Integration (CAI) and ETL/ELT development.
  • Proven experience designing, building and supporting enterprise data integrations.
  • Experience integrating cloud platforms, enterprise applications and data services.
  • Snowflake data engineering experience.
  • REST API development and integration experience.
  • Strong understanding of event-driven integration and system-to-system connectivity.
  • Data modelling and data quality principles.
  • CI/CD, DevOps, monitoring, observability and operational support practices.
  • Agile delivery experience.
  • Strong analytical, problem-solving and stakeholder management skills.
  • Experience working across multiple teams, suppliers and technology platforms.
  • Understanding of data privacy, security and compliance requirements.

 

Additional Desirable Skills

  • Salesforce ecosystem (Sales Cloud, Service Cloud, Revenue Cloud, CPQ)
  • Customer Data Platforms (Treasure Data) and Customer Engagement Platforms
  • Informatica Customer 360, Business 360 and Data Quality
  • MuleSoft, SAP and Databricks
  • Master Data Management (MDM) and Pricing Solutions (Pricefx)

 

We Are RS 

At RS, we are making amazing happen for a better world.  

  

As a global product and service solutions provider, we help industrial customers operate more efficiently and sustainably. Operating in 33 markets, we support around one million customers worldwide with more than 875,000 stocked products, access to over five million additional products, and a range of service solutions designed to help businesses thrive. 

  

What sets us apart is our people. More than 8,500 colleagues around the world bring technical expertise, digital innovation, and a customer first mindset to everything we do. Guided by our values – we are one team, we deliver brilliantly, we do the right thing, and we make every day better, we're creating an environment where our people can grow, contribute and make a meaningful impact. 

  

Join us and help make amazing happen. 

 

Rewards 

Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company. 

 

Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include: 

  • Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme) 
  • Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership 
  • Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts 
  • Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values 

 

Ready to Make Amazing Happen? 

Join over 8,500 colleagues and help us shape the future of our industry. Whoever you are, wherever you are — it all starts here. 

 

Apply now and make RS a part of your journey.

 

#LI-REMOTE
 
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