Destination Product & Tailor-Made Manager, Southern Africa

The world needs more Intrepid people: 

We’re looking for a Destination Product & Tailor-Made Manager, to help shape how travellers experience Southern Africa!

In this role, you'll take ownership of creating experience-rich products that showcase the very best of Southern Africa across South Africa, Namibia, Botswana, Zimbabwe, Zambia, Mozambique, Eswatini and Lesotho.

Through destination research, sourcing unique travel experiences and identifying new opportunities, you'll create market-ready trips that support sales growth, profitability and outstanding customer experiences. Working closely with suppliers and colleagues across the region, you'll design, price and launch adventurous small group & tailor-made itineraries while maintaining strong supplier partnerships and ensuring our products remain competitive and true to Intrepid's style of travel.  

If you're passionate about Southern Africa and love turning local knowledge into unforgettable travel experiences, we'd love to hear from you!

This is a permanent full-time role, leading a team based in our Johannesburg office. While regular collaboration with the team is important, we're open to considering candidates based outside Johannesburg.

Some of the experience you’ll bring with you may include: 

• Strong experience in the travel industry across product, tailor-made & sales, operations or commercial roles (5+ years) 
• In-depth knowledge of Southern Africa travel operations, ideally within tailor-made & small group adventure travel 
• Proven experience designing, costing and pricing itineraries 
• Experience working with DMCs and tourism suppliers, including negotiating rates 
• Ability to create commercially viable, experience-rich travel products 
• Familiarity with travel systems (such as Salesforce, Travel Studio, Elements) and strong Excel skills 

We know people bring different experiences and perspectives, so even if you don’t tick every box, we still encourage you to apply. 

• We recognise that AI use in applications is becoming more common. We review applications carefully, so if you choose to use AI, please do so thoughtfully and include something personal - it really makes a difference. 

• Due to the volume of applications we receive, we may not be able to provide individual feedback to every applicant. 

• We also reserve the right to close this advert earlier if we receive a high volume of applications.