Design Lead, Credit Cards

Who We Are

Imprint helps the world's best brands grow the lifetime value of their customers. We started with co-branded credit cards and rebuilt them to be smarter, more rewarding, and brand-first. We partner with companies like Crate & Barrel, Rakuten, Booking.com, H-E-B, Fetch, and Shell to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. But the card is just the beginning. We combine advanced payments infrastructure, intelligent underwriting, and deep customer data to create delightful and personalized experiences for members as well as efficient and profitable relationships for our brand partners. Our robust technology and world-class operations allow us and our brand partners to offer powerful financial products without becoming a bank.

In the U.S., co-branded cards alone account for over $300 billion in annual spend, and most still run on decades-old legacy bank systems. Imprint is the modern alternative: flexible, embeddable, and built for how people actually pay today. Backed by Kleiner Perkins, Thrive Capital, Ribbit, and Khosla Ventures, we're building a world-class team to redefine how people pay and how brands grow. If you want to move fast, solve hard problems, and own real outcomes, we want to meet you.

As Design Lead, Credit Cards at Imprint, you will lead a small team of designers while owning the creative execution of co branded card programs from brief to production. This is a player coach role, you'll be hands on with design work while also guiding, developing, and setting the bar for the designers on your team.

You will act as the primary creative partner to brand and product stakeholders, translating partner briefs into compelling visual presentations, defending design rationale, and ensuring every card program reflects the brand promise of both Imprint and its partners. You'll also be responsible for the quality and consistency of your team's output, coaching them through critique and helping them grow as designers.

This role blends hands on design execution, people leadership, and program level thinking. You understand how a card fits within a digital wallet, a mobile app, and a partner's broader identity, and how to build production ready mechanicals that meet the specialized requirements of credit card manufacturing. Just as importantly, you know how to build that same fluency in the designers you lead.

What Success Looks Like in the First 90 Days

• Ramped on active programs and contributing meaningfully to in flight milestones such as press checks

• Built working relationships with your team, established a rhythm for critique and feedback, and gotten a clear read on each designer's strengths and growth areas

• Established credibility as a client facing creative, listening to partner feedback, translating briefs into visual presentations, and confidently presenting options with clear rationale

• Demonstrated fluency in print production as it applies to card manufacturing, including mechanical builds for the printer

• Producing work, and guiding your team's work, that reflects program level thinking: how the card design connects to digital wallet, app context, voice and tone, and the overarching brand promise

Responsibilities

• Lead and develop a small team of designers, setting the creative bar and providing regular feedback and coaching

• Own end to end creative execution for co branded card programs, from initial brief through final production, both personally and through your team

• Lead client facing creative presentations, listening to partner feedback, presenting options, and defending design decisions with clarity and confidence

• Translate partner briefs into card designs, program toolkits, and visual systems that reflect brand identity, voice and tone, and program promise

• Build production ready mechanicals for card manufacturing, ensuring files meet the specialized requirements of credit card print production

• Manage program level creative thinking across card design, digital wallet, and app contexts, for your own work and your team's

• Collaborate closely with cross functional stakeholders across brand, product, and external partners

• Maintain quality and consistency across all creative deliverables throughout the program lifecycle

• Participate in production milestones including press checks and printer coordination

Qualifications

Required

• Demonstrated experience in brand or print design, with a strong portfolio showing end to end ownership of design projects

• Experience leading, mentoring, or managing designers, even informally, with a genuine interest in growing people

• Proven ability to present and defend creative work to clients or stakeholders, articulating design rationale across multiple options

• Strong understanding of print production, including how to prepare and build mechanicals for commercial printing

• Experience operating at a program level, understanding how a single design asset connects to a broader brand system

• Clear, confident communicator with the ability to translate feedback into actionable creative decisions, for clients and for your team

• Comfort working directly with external partners or clients in a fast paced, deadline driven environment

Nice to Have

• Experience with credit card or financial product design, including knowledge of card manufacturing processes and specifications

• Familiarity with digital wallet and mobile app design contexts

• Experience building creative toolkits and brand systems, beyond individual asset execution

• Background in co branded or licensed design programs where multiple brand identities must coexist

• Prior experience as a design lead or manager of a small team

Perks & Benefits

• Competitive compensation and equity packages

• Leading configured work computers of your choice

• Flexible paid time off

• Fully covered, high-quality healthcare, including fully covered dependent coverage

• Additional health coverage includes access to One Medical and the option to enroll in an FSA

• 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents

• Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.