Deltek Financial Specialist

The Deltek Vantagepoint Support Specialist provides day-to-day system support to the finance team and employees using Deltek Vantagepoint. This role focuses on troubleshooting user issues related to timesheets, expenses, projects, and approvals, while documenting common problems and escalating more complex system matters to the appropriate owners.

• Monitor and respond promptly to Deltek Vantagepoint support tickets from employees across the organization.
• Troubleshoot basic system issues and provide clear answers to user how-to questions.
• Assist employees with timesheet and expense-related issues to ensure accurate and timely entries.
• Investigate and resolve project access problems, charge code questions, and approval routing issues.
• Perform routine data maintenance within Deltek Vantagepoint and correct inaccurate or incomplete records.
• Create, update, and maintain standard operating procedures (SOPs) and knowledge-base documentation for common issues and processes.
• Identify and document recurring system problems and user challenges to improve overall system usage.
• Escalate advanced configuration, financial, integration, security, or technical issues to the appropriate system owner or specialized support resource.
• Collaborate with finance and other stakeholders to support efficient and compliant use of Deltek Vantagepoint.

• Hands-on experience supporting Deltek Vantagepoint in a production environment.
• Strong troubleshooting and problem-solving skills focused on system and user issues.
• High attention to detail and commitment to data accuracy when maintaining and correcting records.
• Ability to communicate technical information clearly and effectively to non-technical users.
• Customer service mindset with the ability to respond to support requests in a professional and helpful manner.
• Experience working with accounts payable processes within Deltek or similar financial systems.
• Capability to monitor, prioritize, and manage multiple support tickets and requests.

• Experience creating system documentation, SOPs, or knowledge-base articles.
• Background as a Deltek Vantagepoint administrator or similar system administrator role.
• Previous experience in customer service or user support environments.
• Familiarity with Deltek Vantagepoint modules related to timesheets, expenses, projects, and approvals.
• Experience working with financial systems and workflows, including accounts payable.

This role operates in a fully remote work environment, offering flexibility while maintaining defined core hours from 9:00 AM to 3:00 PM PST. Collaboration and communication occur primarily through digital tools and online platforms, supporting a focused, professional atmosphere where timely responses to support tickets and clear documentation are essential.

This is a Contract position based out of Portland, OR.

The pay range for this position is $50.00 - $59.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Portland, OR.

This position is anticipated to close on Nov 6, 2026.

This is a fully remote position.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.