The specialist will contact debtors via various channels to negotiate payment plans and settlements while maintaining accurate records. They are also responsible for analyzing delinquent accounts and ensuring all collection activities comply with the Fair Debt Collection Practices Act.
MBA Consult US LLC is looking for a driven and detail-oriented Debt Collector Specialist to join our team. This is an exciting opportunity to play a key role in our financial operations by helping recover outstanding balances while maintaining positive client relationships. This role works a Wednesday through Sunday schedule, 12:00 PM – 8:00 PM Eastern Time, so it's a great fit for someone who wants weekday mornings free and doesn't mind a Sunday in the mix. If you thrive in a fast-paced environment and have a knack for negotiation, we want to hear from you!
Responsibilities
* Contact debtors via phone, email, and written correspondence to collect outstanding balances * Negotiate payment plans and settlements in accordance with company policies and applicable regulations * Maintain accurate and up-to-date records of all collection activity and debtor communications * Review and analyze delinquent accounts to prioritize collection efforts * Ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and other relevant laws * Collaborate with internal teams to resolve billing disputes and account discrepancies * Meet or exceed monthly collection targets and performance metrics
Schedule
* Wednesday – Sunday, 12:00 PM – 8:00 PM Eastern Time (ET) * This is a fixed, non-traditional schedule (weekday afternoons/evenings plus weekends) — please only apply if you can commit to these hours
Requirements
* Availability to work Wednesday–Sunday, 12:00 PM–8:00 PM Eastern Time (ET), is required * Prior experience in debt collection, accounts receivable, or a related financial role preferred * Strong knowledge of FDCPA regulations and debt collection compliance standards * Excellent verbal and written communication and negotiation skills * Experience with collection software, CRM systems, and Microsoft Office Suite - advantage * Ability to handle difficult conversations with professionalism and empathy * Strong organizational skills with high attention to detail * High school diploma or equivalent required; associate's or bachelor's degree a plus
About Us
MBA Consult US LLC is a trusted consulting and financial services firm based in Mount Pleasant, SC, committed to delivering results-driven solutions for our clients. Our team is built on integrity, professionalism, and a passion for excellence that keeps our clients coming back. We foster a supportive and collaborative work environment where employees are empowered to grow and succeed.
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