Dealer Representative - Reno

Overview

Responsible for developing the growth of the Credit Union's indirect loan portfolio by establishing and nurturing relationships with auto and RV dealerships. This position plays a pivotal role in establishing AFCU as the dominant force in their designated territory. 

Tasks include initiating, implementing, and overseeing sales promotions with these dealerships, along with maintaining regular communication and providing training on the Credit Union's product offerings. They will also act as a liaison between the Indirect Lending Department, Marketing Department, Titles (Records) Department, Collections Department, Loan Portfolio Management and dealerships, ensuring smooth handling of funding and lending matters. Upholds a high level of professionalism when collaborating with auto, powersports, and RV dealerships through the Credit Union Direct Lending (CUDL) platform.

 Understands market conditions and communicates the necessity for adjustments in lending programs and pricing, while also managing reporting and record-keeping to ensure proper controls are maintained. Monitors individual dealerships for potential risks and assists in resolving post-loan issues such as fraud, aged titles, power booking, or product cancellations in partnership with dealerships.

Responsibilities

1. Sales and Dealer Relationship Management:

2. Dealer Monitoring and Assistance with Post Loan Recovery and Collection Efforts:

3. Effective Administration of Department Functions:

Qualifications

Training/Education/Certification: 

· College degree in sales, business or related field or equivalent experience required.

Required Knowledge:

 · Understanding of dealership functions. · Thorough knowledge of Credit Union loan products and applicable policies and standards. · Knowledge of member services, accounts functions, and products. · Knowledge of related computer applications.

Experience Required: 

· At least 4 years related experience at a Credit Union or similar financial institution.

Skills/Abilities:

· Strong interpersonal skills. · Good organization and problem-solving abilities. · Excellent verbal and written communication skills with the ability to overcome objections with positive reception. · Self-motivated and ambitious • Knowledge of related computer applications o Experience with LoanPro/Meridian Link, Trex, inBranch, CUDL, Qualtrics, Tableau o Microsoft Outlook, Teams, Excel (advanced user), and Word o Microsoft Dynamics CRMo Apple iPad, PC· Able to work well with people. · Ability to work remote with up to 80% travel time· Ability to answer dealer calls after hours and on weekends