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The Data & Billing Specialist will manage the billing engine, ensure seamless integration between financial systems, and provide high-level data support to finance leadership. The role involves maintaining data cleanliness, executing complex invoicing workflows, and identifying opportunities for process improvement.
Job Details: Job Location: Serbia - Belgrade, Position Type: Full Time, Salary Range: Undisclosed,
Full-Time Data & Billing Specialist | Acadia
Location: Remote (US Eastern Time Zone Required)
Type: Full-Time The Role in Context
Acadia is looking for a Data & Billing Specialist to serve as a critical backup and support pillar for our finance leadership. In this role, you will work closely with our Assistant Controller to master our billing engine (Ordway) and provide high-level data support to our Head of Finance and Controller.
We are a lean, high-output team. We don’t need a "task-taker"—we need a partner who is curious, proactive, and committed to data cleanliness and accuracy above all else.
The "Acadia Mindset": Ask, Don’t Guess
We have a simple philosophy: We value questions over assumptions. If a data point doesn't look right, or if you aren't 100% sure how a contract should be structured in Ordway, we want you to pause and ask. We believe that a well-timed question—backed by your own hypothesis—prevents the issues that result from guessing. You are encouraged to challenge our processes and bring new ideas to the table; we are always open to feedback on how to do things better.
What You’ll Do
Ordway Ownership: Learn to translate SOW contract terms into subscription models within Ordway. Eventually, you will take the lead on daily Ordway management, with the Assistant Controller providing oversight.
QBO Integration: Ensure the seamless sync between Ordway and QuickBooks Online (QBO), keeping our general ledger pristine.
Leadership Support: Assist the Head of Finance and Controller with ad-hoc data requests, financial reporting, and audit preparation.
Data Hygiene: Proactively manage and audit data cleanliness across all financial systems to ensure reporting is 100% reliable.
Data Integrity: Use tools like Coupler and SaasAnt to manipulate and import data with laser-sharp attention to detail.
Process Improvement: Actively look for ways to streamline our tech stack (Ramp, Cube, Claude AI) and propose more efficient workflows.
Qualifications:
Technical Qualifications
Must-Have: Advanced proficiency in QuickBooks Online (QBO) and Google Sheets/Excel. You should be comfortable with complex data manipulation.
Billing & Invoicing Mastery: Extensive experience managing end-to-end billing cycles, executing complex invoicing workflows, and ensuring accurate, timely revenue capture.
Process Innovation: Knowledge of and experience in automating manual processes to increase team efficiency.
The "Plus" List: Experience with Ordway is a massive advantage. Knowledge of Ramp, Cube, Coupler, or SaasAnt will move you to the top of the list.
Accounting Foundation: Understanding of international accounting nuances (like transfer pricing) is a plus.
AI Savvy: Comfort using AI tools (like Claude) to enhance your productivity and data analysis.
Schedule & Coordination
Commitment: Full-time, 8-hour day, Monday-Friday.
Time Zone: At least 3 hours overlap with US Eastern Standard Time (EST), with flexibility at the beginning to learn and during month-end closing.
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