Danish Speaking Customer Support Analyst - Fintech - Work In Sofia, Bulgaria

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in sourcing high-caliber professionals for roles that demand excellence, linguistic precision, and a commitment to professional growth.

Job Overview

We are currently looking for a talented professional to join a global leader in the financial technology sector for our Danish Speaking Customer Support Analyst – Fintech position in Bulgaria. This unique opportunity allows you to advance your career within the fast-paced FinTech industry while enjoying the vibrant lifestyle offered by one of the most exciting jobs in Bulgaria.

Key Responsibilities

• Provide high-level assistance to Danish-speaking clients regarding complex financial transactions and platform inquiries.
• Ensure compliance with all FinTech industry regulatory standards while resolving account-related issues.
• Troubleshoot technical queries related to digital payment gateways and financial software functionality.
• Maintain meticulous documentation of customer interactions within our CRM to ensure seamless service delivery.
• Collaborate with international teams to optimize user experience and financial product adoption in the Danish market.
• Stay updated on emerging FinTech trends to provide proactive support and value-added insights to our premium client base.

Requirements

• Native or fluent Danish (spoken and written).
• Valid EU passport (mandatory).
• Strong interest in the FinTech industry and digital financial products.
• Excellent communication skills and a customer-centric mindset, making you an ideal candidate for Danish-speaking jobs.
• Professional proficiency in English to collaborate within our multinational office environment.
• Proven ability to adapt to new technologies and fast-paced digital work environments.

Benefits

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• And Much More...

Life in Bulgaria

Choosing a career in Bulgaria offers an exceptional work-life balance, blending rich historical culture with a modern, burgeoning tech scene. Bulgaria provides an affordable cost of living coupled with a vibrant social life, making it one of the most attractive locations for expats seeking high-quality Danish-speaking jobs.

Our relocation package ensures a smooth transition as you settle into your new home in Bulgaria. From stunning mountainous landscapes to a culinary scene that rivals any European capital, you will find that Bulgaria offers a sophisticated, welcoming environment perfect for your professional journey.

How to Apply

If you are ready to elevate your career and thrive in the FinTech sector, we invite you to take the next step. Please click Apply Now to submit your application for the Danish Speaking Customer Support Analyst – Fintech position in Bulgaria. We look forward to hearing from you. Sincerely, The Recruitment Team at Mercier Consultancy Group.