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About the Team & Impact

Join IBM Consulting’s dynamic team supporting a major client in the Chemical & Petroleum sector. You’ll play a key role in maintaining and enhancing Microsoft Dynamics 365 Finance & Operations systems to ensure smooth business operations and data integrity.

Responsibilities

  • Support and maintain D365 Finance & Operations modules
  • Perform administrative tasks and system configurations
  • Troubleshoot and resolve technical issues across GL, AP, AR, and reporting
  • Collaborate with end users and IT teams to correct data and system errors
  • Recommend process and system improvements to prevent recurring issues
  • Document resolutions and maintain support logs
  • Ensure system integrations function effectively for retail operations
  • Participate in testing and validation of fixes and enhancements
  • Provide technical input for enterprise structure configurations
  • Monitor system performance and suggest optimizations
  • Assist with reporting and analytics setup
  • Follow compliance and data governance standards

Skill

Years of Experience

Level of Experience

Details / Examples
(please explain your proficiency, provide technical details and/or examples)

5+ years experience with Microsoft Dynamics 365 Finance & Operations

 

 

 

Deep knowledge of GL, AP, AR, reporting, and enterprise structures

 

 

 

Proven ability to troubleshoot and resolve system issues

 

 

 

Experience supporting large-scale retail or enterprise environments

 

 

 

Strong documentation and communication skills

 

 

 

Ability to work independently and remotely

 

 

 

Familiarity with administrative-level D365 tasks

 

 

 

Nice-to-Have - Experience with system integrations in retail or ERP environments

 

 

 

Nice-to-Have - Exposure to Power Platform or Azure services

 

 

 

Nice-to-Have - Knowledge of Canadian business compliance standards

 

 

 

Nice-to-Have - Experience working in consulting or client-facing roles

 

 

 

Tools/Tech

  • Microsoft Dynamics 365 Finance & Operations
  • Reporting tools (Power BI, SSRS, etc.)
  • Integration platforms (if applicable)

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