Customs Coordinator

About BBE

BBE International is a Canadian-owned logistics company trusted to deliver in complex, time-critical, and high-consequence environments. Our customers operate in remote regions, regulated industries, and situations where reliability matters more than volume. They rely on BBE International because we think ahead, take ownership, and deliver with precision, often in conditions where there is no margin for error.

At BBE International, people are empowered to make decisions, take accountability, and work collaboratively across teams and partners. If you are motivated by responsibility, problem-solving, and work that has real-world impact, you will feel at home here.

The Role

Job Title: Customs Coordinator 
Department: Customs 
Location: Remote or Edmonton 
Reporting To: Customs Team Lead

As a Customs Coordinator, you will play an important role in supporting BBE International’s operations and customer commitments. You are a detail-oriented, experienced customs coordinator who will help clients navigate complex cross-border regulations and streamline their supply chain operations. This role is responsible for accurate, timely and compliant clearance of international shipments through Canada Customs. This role works closely with freight forwarding clients and regulatory agencies to ensure all import documentation, tariff classifications, and duties/taxes are properly managed in accordance with CBSA and other government agency requirements.

What You’ll Do 

• Prepare and process customs declarations.
• Ensure timely release of shipments and assist in minimizing delays and penalties.
• Classify goods according to the Harmonized System (HS) code.
• Communicate with clients regarding shipment status and missing information on shipping documents.
• Communicate with CBSA and other government agencies to resolve issues and ensure compliance.
• Maintain current knowledge of customs regulations and industry practices.
• Assist in audits and maintain accurate records for all customs transactions.
• Ensure timely billing of customs files.
• Work closely with cross-functional teams to ensure customer satisfaction.
• Contribute to and foster transparent, direct communication, education, and customer service enhancement with the operations team and clients.
• Ensure that file details and supporting documentation facilitate efficient handovers to Operations and Accounting.
• Contribute to BBE’s continuous improvement and organizational efficiency goals.
• Additional duties as assigned.

What You Bring

• CCS (preferred or in progress).
• Minimum of 3-5 years of experience in customs brokerage, with 2 years of experience in customs ratings.
• Strong knowledge of CBSA regulations and import/export compliance.
• Proficiency with customs software and Microsoft Office. Experience with Candata is an asset.
• Excellent team player, communication, organizational, and problem-solving skills.
• Ability to work independently and handle multiple priorities under tight deadlines.
• Ability to work collaboratively in a fast-paced, team-oriented environment.

Why Work at BBE

• Work that supports essential supply chains across Canada.
• Exposure to unique operations, including remote and regulated environments.
• A culture built on trust, accountability, and respect.
• Opportunities to grow through meaningful responsibility.
• A team that values partnership with customers and with each other.

Our Values

• See the Field - I see the play and connect the dots, considering both external and internal operational impacts to create the best solution. I don’t just deliver; I anticipate.
• Own Your Shirt - I am accountable for the commitments I make to customers, stakeholders, and each other.
• Implement - I get what needs to be done, done correctly.
• Partner Thinking - I work to become an extension of our customers’ operations.
• Adaptability - I will change—even when it’s uncomfortable—so we can positively adapt.