Customer Service Representative (Work From Home)

Position Overview We are currently expanding our fully remote team and looking for motivated, reliable individuals who enjoy working with people. In this role, you'll connect with members who have requested information about available benefit options, schedule brief virtual appointments, and guide them through a simple online process. No previous insurance experience is required. We provide full step-by-step training, ongoing support, and the tools needed to help you succeed. Day-to-day responsibilities include handling inbound and outbound communication, answering member questions, updating account information, and assisting with basic digital forms. This is a strong fit for someone looking for a stable work-from-home opportunity with weekly income, flexibility, and long-term growth potential. What We Offer Weekly pay plus performance-based bonuses Fully remote position with flexible scheduling Paid training provided - no experience required Advancement opportunities into leadership roles Residual income potential Access to health benefit options Supportive team environment with ongoing mentorship Key Responsibilities Schedule and confirm virtual appointments with members Deliver short, professional presentations through Zoom Assist with digital applications and required documentation Keep accurate records and ensure files are submitted properly Follow proven systems to manage each case efficiently Participate in optional training and development sessions Qualifications Strong communication skills, both verbal and written Reliable, professional, and organized Comfortable using basic computer tools such as Zoom, email, and online forms Customer service or sales experience is helpful, but not required