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Cynthia Shifflett - State Farm Agent

Customer Service Representative - State Farm Agent Team Member

Posted 2 months ago
United States
$24 per hour
0-2 years experience
insurance customer-service customer-relationships communication training
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AI Summary

The representative will establish and maintain customer relationships while resolving inquiries and requests. They are responsible for maintaining accurate records of all customer interactions.

Benefits:
  • Simple IRA
  • Life insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
*Remote Position: Must hold current Virginia insurance licensing and reside in Virginia*

ROLE DESCRIPTION:
As a Customer Service Representative with Cynthia Shifflett - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed. 
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Must be currently licensed and reside in Virginia.

Flexible work from home options available.

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