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iShare Inc

Customer Service Representative Banking

Posted 25 days ago
United States
$17 - $18 per hour
10+ years experience
insurance customer-service
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AI Summary

The representative will support customers with financial accounts, retirement plans, and life insurance policies. They are responsible for handling transactions and resolving customer issues across 24/7 rotational shifts.

🚨 Great Opportunity — 100% Remote!
💼 Hiring: Customer Service Representative | Banking Services


We’re looking for a Customer Service Representative who can support customers with financial accounts, retirement plans, and life insurance. The role requires clear communication, careful handling of transactions, and the ability to resolve customer issues across rotational shifts.

What you’ll bring

  • 2–20 years of customer service experience in financial services, banking, retirement services, or life insurance

  • Hands-on experience with 401(k) and retirement plans

  • Experience servicing life insurance policies or products

  • Knowledge of investment products and the stock market, including equities and securities

  • Experience handling customer accounts and financial transactions

  • Strong communication, problem-solving, and customer service skills

Before you apply

This role requires a background check and fingerprint verification. You must be available for 24/7 rotational shifts, including nights.

This is a remote position.

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