Customer Analyst Sales

Job Description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious! 

The Customer Sales Analyst (CSA) embodies this aspiration perfectly and will be a vital sales position to deliver actionable business insights that support growth on the West Regional Grocery team. The CSA will help steer data for sales planning with the development of actionable insights to improve sales value across all Kraft Heinz categories via data pulling, analysis and problem solving.  

Additionally, the CSA position supports many customers in their digital and shopper marketing, including annual planning, execution & post event analysis. This position will collaborate cross-functionally with sales, finance, retail, and ECM to ensure target delivery. 

Essential Functions & Responsibilities  

• Utilize sales and consumer data to build presentations for both internal and external audiences. 
• Customer facing ownership of shopper marketing and digital plans for multiple retailers in the region
• Own routines to identify key volume drivers and communicates material needs. 
• Develops impactful customer specific selling stories that reflect key category business building initiatives.  
• Focus on communication of actionable analysis & insights to support effective selling stories, to solve consumer needs. 
• Assist with regular category & business reviews with the field team to improve positive business growth. 
• Ensures that the customer, consumer and category insights are delivered timely, with full data accuracy 
• Analyze key merchandizing events and provide actionable point of views on compliance, execution, consumption and value.  
• Be or Grow into a Subject Matter Expert on Story Telling, Visualizations, Data Literacy, or Analytical Process.  
• Work with the Data & Analytics team on a feedback loop of business-critical reporting and tool development.  

Expected Experience & Required Skills 

• Experience with a corporate sales background with knowledge of business processes and Category Management 
• Ability to work within a Customer Business Team framework, applying a customer-first mentality for effective customer management & proactivity to achieve objectives 
• Ability to plan, organize and communicate priorities to leadership 
• Strong analytical skills with emphasis on problem solving vs. only problem identification
• Use and understanding of syndicated data and panel data 
• Proven communication skills (written, verbal, presentation) for both internal & external outputs 
• Experience with Power BI development, including report and dashboard creation is a plus. 
• Ability to work independently and as a part of a team 
• Excellent communication and collaboration skills 
• Strong presentation Skills including Verbal & Written  
• Strong desire to expand capabilities with Circana, Numerator, Excel, and PowerPoint 
• Adaptability to changing business requirements 
• Self-starter – highly motivated and proactive approach to all task 
• Growth Mindset with Problem Solving Skills and Attention to Detail 

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.