Customer Advisor for Book Lovers with Polish and English
Please mention DailyRemote when applying
AI Summary
Assist customers with inquiries regarding audiobooks, music, and digital content. Resolve issues efficiently to ensure a positive customer experience and represent the brand with excellence.
Company Description
Join Sutherland
Sutherland is a global leader in customer experience and business transformation. We are looking for Customer Advisors with Polish and English to support one of the world's leading e-commerce and digital content platforms.
If you are passionate about books, audiobooks, and helping customers, we'd love to hear from you.
Job Description
Your Responsibilities
- Assist customers with inquiries related to audiobooks, music, and digital content
- Provide friendly, accurate, and professional support
- Resolve customer issues efficiently and ensure a positive customer experience
- Represent the client's brand with excellence
Qualifications
Requirements
- Fluent Polish and English (B2–C1)
- Interest in books, authors, audiobooks, or podcasts is an advantage
- Strong communication and problem-solving skills
- Well-organized, customer-focused, and eager to learn
Additional Information
What We Offer
- Fully remote position in Bulgaria
- Working Hours: 10 am – 7 pm (Monday – Sunday)
- Competitive salary
- Permanent employment contract
- Extremely cool benefit of unlimited access to one of the biggest audio book libraries in the world
- Additional health and life insurance
- 21 days paid annual leave
- Food vouchers
- Paid training and coaching
- Career growth opportunities within a global company
- Supportive international work environment
Ready to Join Us?
Love books, audiobooks, and great customer experiences? Turn your passion into a career and help fellow book lovers discover their next favorite story.
Apply today and become part of our team!
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