Croatian Speaking support specialst -Work in Sofia, Paid relocation

Patrique Mercier Recruitment FR is pleased to offer an exciting opportunity for a Croatian Speaking Customer Service Agent with relocation to Greece. This role is perfect for individuals who are passionate about delivering excellent customer service and are eager to relocate to a vibrant and dynamic work environment in Greece.

Responsibilities

• Provide exceptional customer support to Croatian-speaking clients across various communication channels including phone, email, and chat.
• Assist customers with inquiries related to products, orders, returns, and general service issues.
• Resolve customer complaints effectively while maintaining a positive customer experience.
• Maintain up-to-date knowledge of company products and services to provide accurate information.
• Document all customer interactions and maintain records in the CRM system.
• Collaborate with different departments to ensure customer needs are met promptly.
• Participate in ongoing training sessions to continuously improve product knowledge and customer service skills.

Requirements

• Fluency in Croatian and English, both spoken and written.
• Previous experience in customer service is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and a customer-centric approach.
• Ability to adapt to a dynamic work environment.
• Proficiency in using customer service software and Microsoft Office applications.
• Willingness to relocate to Greece and embrace new cultural experiences.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...