The Credit & Collections Analyst will monitor customer accounts, manage outstanding balances, and conduct collection activities via phone and email. They are also responsible for resolving account discrepancies, preparing financial reports, and collaborating with internal departments on billing issues.
This is a remote position.
About the Role
Enviro Resource Management is seeking a detail-oriented and analytical Credit & Collections Analyst to support credit administration, accounts receivable, collections activities, and payment-related operations.
The ideal candidate will have strong analytical and organizational skills, excellent attention to detail, and the ability to manage financial information professionally in a remote environment.
Key Responsibilities
- Monitor customer accounts, outstanding balances, and payment activity
- Review accounts receivable records and identify overdue balances
- Conduct collection activities through professional phone and email communication
- Research and resolve account discrepancies and payment issues
- Maintain accurate customer account records and collection documentation
- Prepare account reports and assist with reconciliation activities
- Collaborate with internal departments to resolve billing and payment concerns
- Follow established credit, collections, and documentation procedures
- Maintain confidentiality when handling customer and financial information
Requirements
Qualifications
- Previous experience in credit, collections, accounts receivable, billing, or financial operations preferred
- Strong analytical and problem-solving skills
- Excellent written and verbal communication
- Strong attention to detail and accuracy
- Proficiency with Microsoft Excel and standard business applications
- Ability to prioritize multiple accounts and deadlines
- Ability to work independently in a structured remote environment
Benefits
Compensation and Benefits
- Competitive compensation based on experience and qualifications
- Fully remote work environment
- Professional onboarding and training
- Opportunities for professional development
- Collaborative and performance-focused work environment
Location and Eligibility
Remote – United States
This position is intended exclusively for candidates currently residing in the United States. Applicants residing outside the United States will not be considered.
Candidates must also be legally authorized to work in the United States.
Company: Enviro Resource Management
Position: Credit & Collections Analyst
Work Arrangement: Remote – United States Only