Enviro Resource Management

Convert audio and video recordings of conversations, interviews, and agricultural reports into accurate written documents. Review and proofread transcripts for grammar, spelling, and formatting while maintaining strict confidentiality.

The primary responsibilities involve managing consultations with farmers by performing data entry of basic farmer information, sending out template emails, and scheduling appointments. The role also requires maintaining neat and up-to-date digital files and contact lists.

The executive will manage omnichannel support for farmers via phone, email, and chat, while also qualifying requests and scheduling them with specialist consultants. Key duties include building client rapport, educating users on sustainable practices, collecting feedback, and maintaining accurate CRM records.