Continuity of Services Specialist - State Reviewer

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Functional Title: Continuity of Services Specialist - State Reviewer 
Job Title: Program Specialist VI 
Agency: Health & Human Services Comm 
Department: SSLC Operations 
Posting Number: 23088 
Closing Date: 11/23/2026 
Posting Audience: Internal and External 
Occupational Category: Healthcare Support 
Salary Range: $5,098.66 - $8,304.83 
Pay Frequency: Monthly
Salary Group: TEXAS-B-23 
Shift: Day 
Additional Shift: Days (First) 
Telework: Eligible for Telework 
Travel: Up to 30% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location: State Office 
Job Location City: CARLSBAD 
Job Location Address: 11640 US HWY 87 N 
Other Locations: Abilene; Alamo; Alice; Alpine; Alvin; Amarillo; Anahuac; Andrews; Angleton; Anson; Aransas Pass; Archer City; Arlington; Athens; Atlanta; Austin; Bacliff; Ballinger; Bandera; Bastrop; Bay City; Baytown; Beaumont; Bedford; Beeville; Bellville; Big Spring; Boerne; Bonham; Borger; Bowie; Brady; Breckenridge; Brenham; Brownfield; Brownsville; Brownwood; Bryan; Burnet; Caldwell; Cameron; Canton; Canutillo; Carlsbad; Carrizo Springs; Carrollton; Carthage; Center; Centerville; Childress; Clarksville; Cleburne; Cleveland; Coldspring; Columbus; Conroe; Copperas Cove; Corpus Christi; Corsicana; Crockett; Crosby; Crystal City; Cuero; Cypress; Daingerfield; Dallas; Decatur; Del Rio; Denton; Dickinson; Dumas; Duncanville; Eagle Pass; Eastland; Edinburg; El Paso; Elgin; Elsa; Ennis; Fabens; Falfurrias; Floresville; Fort Stockton; Fort Worth; Fredericksburg; Gainesville; Galveston; Garland; Gatesville; Georgetown; Giddings; Gilmer; Goliad; Gonzales; Graham; Granbury; Grand Prairie; Grapevine; Greenville; Hallettsville; Hamilton; Harlingen; Haskell; Hearne; Hemphill; Hempstead; Henderson; Hereford; Hillsboro; Hondo; Houston; Humble; Huntsville; Hurst; Irving; Jacksonville; Jasper; Johnson City; Jourdanton; Karnes City; Katy; Kaufman; Kerrville; Killeen; Kingsville; Kingwood; Kirbyville; La Grange; Lake Jackson; Lake Worth; Lamesa; Lampasas; Lancaster; Laredo; Levelland; Lewisville; Liberty; Linden; Littlefield; Livingston; Llano; Lockhart; Longview; Lubbock; Lufkin; Lumberton; Madisonville; Marble Falls; Marfa; Marlin; Marshall; Mcallen; Mckinney; Mercedes; Meridian; Mesquite; Mexia; Midland; Mineola; Mineral Wells; Mission; Monahans; Mount Pleasant; Mount Vernon; Nacogdoches; Navasota; New Boston; New Braunfels; Odessa; Orange; Palestine; Pampa; Paris; Pasadena; Pearland; Pearsall; Pecos; Perryton; Pharr; Pittsburg; Plainview; Plano; Pollok; Port Arthur; Port Lavaca; Presidio; Quitman; Raymondville; Refugio; Richardson; Richmond; Rio Grande City; Robstown; Rockwall; Rosenberg; Round Rock; Rowlett; Rusk; San Angelo; San Antonio; San Benito; San Juan; San Marcos; San Saba; Schertz; Seguin; Seminole; Seymour; Sherman; Silsbee; Sinton; Snyder; Socorro; Sonora; South Houston; Stephenville; Sugar Land; Sulphur Springs; Sweetwater; Taylor; Temple; Terrell; Texarkana; Texas City; The Woodlands; Tomball; Trinity; Tyler; Uvalde; Van Horn; Vernon; Victoria; Waco; Washington; Watauga; Waxahachie; Weatherford; Webster; Weslaco; Wharton; Wichita Falls; Woodville; Zapata 
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS 
 
 
 

Brief Job Description:

The Continuity of Services State Reviewer (SR) is a member of the State Supported Living Centers Continuity of Services team at state office and reports to the Director of Capacity and Service Continuity. The Continuity of Services State Reviewer (SR) is a participant in the State Review Team (SRT), an annual internal improvement review of each of the thirteen SSLCs. The SR plans, prioritizes and performs highly advanced consultative services and provides technical assistance in the planning, implementation, and monitoring of programs and services across the SSLCs.

Work involves complex remote and on-site assessment of center organization and processes related to admissions, placements, transfers, community transitions, service planning, service implementation, forensic services, and coordination of available resources. The SR works closely with the Director of Capacity and Service Continuity and Continuity of Services Specialists, Transition Specialist Coordinator, and other discipline leads in a collaborative fashion, to develop and provide recommendations to SSLCs regarding service planning and implementation processes, and monitors agreed upon changes to process. Conducts routine monitoring of Community Living Discharge Plans (CLDPs), Potentially Disruptive Community Transitions (PDCTs), Transition Logs, the individualized services planning process and active treatment records, and uses the information to develop recommendations for initiatives and training. Designs and develops training materials and provides training to all levels of center staff to a variety of groups sizes, including large groups. Routinely collects, organizes, and analyzes information to identify trends and develop plans to resolve operational issues. Conducts organizational and administrative statewide Continuity of Services related tasks. Reviews and analyzes compliance reports and develops responses with the appropriate state office discipline lead. Assists with the completion of compliance reviews and State Reviews. Performs other related duties as assigned. This role requires flexibility and highly skilled time management, including the ability to simultaneously manage high priority projects and unexpected tasks that need immediate attention. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

Responsible for State Reviews, which includes on-site and remote evaluation of community discharge planning and implementation of said plans, post move monitoring review, documentation review related to Continuity of Services, identifying potential improvement areas, and making recommendations for improvement for the thirteen (13) SSLC. Serves as a subject matter for the SSLCs.

Provides routine organizational and statewide administrative continuity of services tasks such as maintaining the admissions and placements update, managing COS data, and creating technical reporting from review. Makes recommendations for improvements and ensures compliance with policies and procedures.

Serves as a subject matter expert for forensic services related to admission, discharge, community placement and other transition activities. Maintains the Max Time Out data and court notices related to forensic admissions and transitions. Provides technical assistance to forensic center admissions and placements staff as well as state office discipline coordinators as needed.

Provides routine monitoring of Living Options Discussions (LODs), obstacles to referral or transition, Community Living Discharge Plans (CLDPs), Post Move Monitoring (PMM), Potentially Disruptive Community Transitions (PDCTs), transition logs, the individualized services planning process, assessments, and active treatment records, and uses the information to develop recommendations for initiatives and training.

Plans, prioritizes, and provides highly complex consultation and technical assistance and makes recommendations to the SSLCs to ensure effective and consistent program evaluation and monitoring across the SSLCs. Analyzes resources and provides complex technical assistance to develop aids and tools to supplement or replace current resources.

Reviews compliance reports related to service planning and implementation and works collaboratively with the appropriate state office discipline led to develop responses. Prepares and presents activity and status reports, verbally and in writing.

Assists facility Admissions and Placements coordinators and their department staff with the State Review process by providing instructional materials, offering guidance, making recommendations, analyzing data, and improving strategies. Participates in interrater activities with the State Review Team and completes monitoring reports as part of the State Review process. Works closely with the thirteen (13) SSLCs and attends meetings, observations, and interviews.

Identifies, develops, and delivers training, on-site and via webinar and video conferencing, regarding continuity of services assessments, service planning and service implementation, to a variety of groups sizes, including large groups.

Knowledge, Skills and Abilities (KSAs):

Knowledge of Intermediate Care Facilities for Individuals with an Intellectual Disability (ICF/IID) standards.

Knowledge of continuity of services planning for individuals with intellectual disabilities

Skill in interviewing, assessment, planning, evaluation, mediation and consultation skills.

Ability to effectively communicate both orally and in writing.

Ability to effectively train staff in small and large groups at various levels on various platforms.

Ability to collect, organize and analyze information to identify trends.

Ability to work professionally with residents, staff, family members, and external stakeholders.

Ability to simultaneously manage high-priority projects and unexpected tasks that need immediate attention.

Computer skills are adequate to communicate effectively in Word, Excel, PowerPoint and Outlook, and ability to learn similar proprietary software unique to ICF/ID facilities.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Required:

Experience using Microsoft Office to create documents, spreadsheets, reports, presentations, or professional correspondence.

Experience with continuity of services activities, including inquiries for admission, admissions, transfers, discharges, community placement, transition planning, post-move monitoring, policy implementation, capacity coordination, or statewide technical assistance.

Three years of experience working in a programmatic or service area directly related to the continuity of services with individuals with intellectual or developmental disabilities, such as Local Intellectual Developmental Disability Authorities, SSLCs, Medicaid waiver program or other program directly serving IDD populations.

Preferred:

Graduation from an accredited four-year college or university.

Experience using Microsoft or other databases to enter, update, query, track, or report information.

Experience with Promoting Independence, SSLC eligibility, civil or forensic commitments, or transition-related reviews.

Experience reviewing, developing or interpreting policy, supporting TAC rule-related materials, overseeing implementation of procedures, preparing reports, responding to requests for information, or participating on a statewide review team.

Experience in development of training materials or presentation of training to internal and external stakeholder audiences.

Experience reviewing or analyzing information for compliance, trends, or performance.

Additional Information:

The salary offered will follow HHS starting salary guidelines which are typically made at or near the minimum of the salary range. 

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.