Compliance Specialist, Amazon Global Logistics, Amazon Global Logistics
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AI Summary
The Compliance Specialist manages daily customs entry monitoring, including troubleshooting rejected entries and documentation discrepancies. They also collaborate with internal and external stakeholders to drive root-cause analysis and implement process improvements for customs clearance.
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.
Amazon's Cross Border team is responsible for providing customers a one-stop shop for international transportation service, providing end-to-end supply chain solutions. We are seeking a customer-centric individual who wants to be part of this journey and manage daily operational tasks and customer queries.
A Sr Compliance Specialist owns end-to-end customs entry exception management by serving as the escalation point between internal stakeholders, LSPs, brokerage operations, and cross-functional teams to identify, troubleshoot, and resolve clearance and payment-impacting issues.
Key job responsibilities
Manage daily entry monitoring activities, including rejected entries, missing or inaccurate data, documentation discrepancies, and system-related failures impacting successful customs processing. Partner with LSPs to drive root-cause analysis, corrective actions, and timely resolution of operational blockers.
Lead cancellation and replacement entry workflows by validating impacted shipments, coordinating required corrections with customs officials, and ensuring compliance alignment while minimizing downstream financial and operational risk.
Supporting statement authorization and duty payment operations by investigating payment failures, rejected transactions, duty discrepancies, and system exceptions. Collaborate with Finance, tech team, and external partners to resolve defects, improve controls, and prevent recurring issues.
Provide operational guidance, escalation support, and process improvements to increase entry accuracy, reduce manual intervention, and improve customs clearance performance at scale. Basic Qualifications: - 1+ years of logistics, transportation, supply chain, import/export operations, or data entry/data administration experience
- Knowledge of Excel at a basic level (e.g., UX navigation, math & logical functions, lookup functions, etc.)
- Speak, write, and read fluently in English
- Work 40 hours/week, and overtime as required
- Experience performing accurate data entry and analysis Preferred Qualifications: - High school or equivalent diploma
- Bachelor's degree in logistics, transporation, supply chain, or business
- Licensed customs broker
- Experience in international logistics, cross-border transportation and supply chain, or U.S. Customs rules and regulations
- Experience in customs
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
USA, AZ, Virtual Location - Arizona - 19.37 - 33.94 USD hourly
Amazon's Cross Border team is responsible for providing customers a one-stop shop for international transportation service, providing end-to-end supply chain solutions. We are seeking a customer-centric individual who wants to be part of this journey and manage daily operational tasks and customer queries.
A Sr Compliance Specialist owns end-to-end customs entry exception management by serving as the escalation point between internal stakeholders, LSPs, brokerage operations, and cross-functional teams to identify, troubleshoot, and resolve clearance and payment-impacting issues.
Key job responsibilities
Manage daily entry monitoring activities, including rejected entries, missing or inaccurate data, documentation discrepancies, and system-related failures impacting successful customs processing. Partner with LSPs to drive root-cause analysis, corrective actions, and timely resolution of operational blockers.
Lead cancellation and replacement entry workflows by validating impacted shipments, coordinating required corrections with customs officials, and ensuring compliance alignment while minimizing downstream financial and operational risk.
Supporting statement authorization and duty payment operations by investigating payment failures, rejected transactions, duty discrepancies, and system exceptions. Collaborate with Finance, tech team, and external partners to resolve defects, improve controls, and prevent recurring issues.
Provide operational guidance, escalation support, and process improvements to increase entry accuracy, reduce manual intervention, and improve customs clearance performance at scale. Basic Qualifications: - 1+ years of logistics, transportation, supply chain, import/export operations, or data entry/data administration experience
- Knowledge of Excel at a basic level (e.g., UX navigation, math & logical functions, lookup functions, etc.)
- Speak, write, and read fluently in English
- Work 40 hours/week, and overtime as required
- Experience performing accurate data entry and analysis Preferred Qualifications: - High school or equivalent diploma
- Bachelor's degree in logistics, transporation, supply chain, or business
- Licensed customs broker
- Experience in international logistics, cross-border transportation and supply chain, or U.S. Customs rules and regulations
- Experience in customs
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, AZ, Virtual Location - Arizona - 19.37 - 33.94 USD hourly
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