Communications and Dissemination Lead (NTC)

POSITION SUMMARY

Drive relevant, timely, and accessible communication so Title X recipients and their networks find, use, and act on National Training Center resources. Success will be evaluated through recipient coverage and meaningful engagement, not the volume of emails, social posts, or promotional impressions.

KEY RESPONSIBILITIES

• Implement the Center’s communications strategy, including launch orientation, audience segmentation, editorial calendar, and a reliable national TTA contact route.
• Develop and maintain recipient and role-specific contact structures in coordination with OPA and Title X grant recipients.
• Prepare plain-language bulletins, training invitations, product updates, operational alerts, website content, and webinar and convening communications.
• Coordinate launches and dissemination of reviewed administrative, clinical, and fiscal products, ensuring links, accessibility, and update dates are accurate.
• Use registration, resource-use, email engagement, repeat participation, TTA requests, and recipient coverage data to identify underserved and low-engagement groups.
• Conduct targeted follow-up and close-the-loop communication when recipient feedback leads to changes or new resources.
• Manage communications vendors and ensure federal acknowledgment, approval workflows, privacy, copyright, and contractor-branding boundaries are observed.

MINIMUM QUALIFICATIONS

• Experience in national or multi-organization health, nonprofit, public-health, or government-funded communications.
• Excellent editing, plain-language writing, stakeholder relations, and audience segmentation skills.
• Experience with digital communications, content management, webinar/event promotion, and engagement analytics.
• Ability to coordinate sensitive technical reviews and comply with approval and branding constraints.

PREFERRED QUALIFICATIONS

• Experience reaching diverse public-health service networks or federally funded organizations.
• Familiarity with accessibility, email consent practices, CRM systems, and bilingual/multilingual vendor coordination.

EXPECTED RESULTS

• Consistent communications reaching the Title X recipient network and explaining clear next steps.
• Measurable growth in meaningful use and corrective outreach where recipient engagement is low.