Commercial Solutions Pay Out Manager

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

About Us

HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients and partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products & services, while rich data and intelligence seamlessly connect supply and demand worldwide.

We have over more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, especially in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena.

Job Summary

Drive HBX Group’s virtual card payment strategy end‑to‑end, scale global B2B payment flows, and position HBX Group as a leading travel payments partner. You’ll lead cross‑functional execution across Product, Tech, Commercial, Finance, Legal, Risk, and Operations to deliver compliant, scalable virtual card programs that boost revenue, working capital, and automation.

You will define and deploy HBX Group’s virtual card payment strategy and roadmap to deliver annual recurring revenue, while establishing HBX Group as a leading B2B travel payment solution. Serve as the central connector across teams and partners to scale, govern, and continuously improve virtual card programs that enhance working capital, reduce debtor balances, capture rebates, and automate back‑office operations

Job Responsibilities

• Own the virtual card program: From issuer selection and commercial model to product design, implementation, and client launch.
• Define product–market fit for travel payments: Translate client/issuer/internal needs into scalable flows (onboarding, issuance, data, reconciliation, reporting).
• Lead cross‑functional governance: Align Legal, Finance, Tax, Tech, Risk, Sales, and Partnerships to secure approvals and enable compliant, commercially viable rollouts.
• Build compelling value propositions: Position virtual cards as a strategic solution for suppliers and partners to drive adoption and long‑term revenue.
• Set and run the roadmap: Prioritize initiatives, manage milestones, and deliver new issuing programs, currencies, and features—owning business cases, testing, training, and partner alignment.
• Act as the subject‑matter expert: Champion virtual card innovation, guide internal teams, and upskill stakeholders to accelerate HBX’s fintech evolution.
• Improve client experience: Gather feedback, resolve pain points in payouts, and collaborate with Commercial, Operations, and GFS to enhance the partner journey.
• Risk & issue management: Escalate conflicts early, find alternatives, and protect budget and delivery targets.

Required Skillset and Experience

Core capabilities

• Ability to assess, simplify, and communicate complex business & technical topics clearly.
• Strong product ownership mindset with hands‑on delivery across ambiguous, fast‑moving environments.
• Excellent prioritization, program/project management, and stakeholder management across regions.
• Analytical and detail‑oriented: connect dots across multi‑stakeholder ecosystems and iterate fast.
• Confident communicator and educator: able to package, train, and enable Sales/Go‑to‑Market teams across regions.

Payments & technology

• Deep understanding of B2B payments, virtual card ecosystems (pay‑in, pay‑out, intermediaries, partners, reconciliation).
• Experience with APIs, integrations, and launching/scaling new payment solutions.
• Business analysis & requirements engineering for new VCC solutions.

Experience

• 5+ years in payments, with a track record in one or more: B2B Payments, Virtual Cards, Product, Solutions, GTM, Commercial Ops, Pre‑sales.
• Proven success driving results through payment innovation and multi‑regional delivery.
• Comfortable navigating complex client and internal environments with a proactive, “doer” attitude.

At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work: 

• Within an innovative, engaging and multicultural environment.

• Have the opportunity to build strong and lasting business relationships and friendships from around the world.

• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.