Commercial Intern

About Mukuru

Mukuru is one of Africa’s leading money transfer operators, serving millions of customers across the continent and the diaspora. We connect people to the financial services they need through innovative technology, strong partnerships, and a deep commitment to our customers.

The Commercial team plays a key role in this mission, driving corridor growth, strengthening partner value, and enabling customer acquisition across our markets.

Role Purpose

The Commercial Intern will support the Commercial team in both operational and strategic initiatives across pricing, partnerships, campaigns, and market analysis.

This is a hands-on opportunity to gain exposure to how a high-growth fintech commercial function operates, with a strong focus on data, cross-functional collaboration, and customer insights.

What You’ll Do

Commercial Analysis & Reporting

• Support tracking of corridor performance metrics including volumes, revenue, and active customers
• Assist in preparing weekly and monthly reports for stakeholders
• Conduct competitor pricing analysis across key markets
• Analyse campaign and pricing test performance

Pricing & Campaign Support

• Assist with the coordination of pricing tests and reactivation campaigns
• Work closely with BI, Pricing, and Customer Communications teams
• Maintain trackers and documentation for ongoing initiatives

Partner & Payments Research

• Research potential payment partners, fintech players, and market trends
• Support the preparation of partner briefs and comparison analysis
• Assist with onboarding and offboarding documentation

Cross-Functional Coordination

• Support collaboration across Commercial, BI, Product, Marketing, and other teams
• Attend meetings, take notes, and track action items
• Maintain SOPs and initiative tracking documents

Ad Hoc Projects

• Contribute to campaign planning and execution activities
• Support additional Commercial team initiatives as required

What We’re Looking For

Education

• Degree in Commerce, Business Administration, Finance, Economics, Marketing, or a related field (completed or in progress)

Skills & Experience

• Strong Excel and PowerPoint skills
• Analytical mindset with a high attention to detail
• Strong written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Exposure to Power BI or similar tools is advantageous
• Exposure to AI tools such as Copilot is beneficial

What You’ll Gain

• Exposure to commercial strategy within a fast-growing pan-African fintech
• Hands-on experience in pricing, campaigns, and partner coordination
• Insight into cross-functional collaboration in a dynamic environment
• Mentorship from experienced commercial professionals
• A strong foundation for a career in commercial, fintech, or financial services

Remuneration

• Monthly stipend of R16 000

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS