Collections Senior Supervisor - CarepathRx - Remote
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AI Summary
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
We are seeking a dedicated Collections Senior Supervisor for our Revenue Cycle Team.
What you’ll do to make a difference:
Manage assigned book of business to ensure that goals are achieved
Plan and organize departmental resources: people, equipment, and supplies
Develop consistent processes and establish performance standards
Assist with hiring, training, and developing staff while identifying opportunities to enhance their knowledge
Ensure that departmental productivity, compliance, and quality standards are met
Audit staff performance as needed
Identify problems, define alternatives, and recommend solutions for process improvements
Review and update policies and procedures as needed
Openly and consistently communicate with other departments, payers, and vendors
Other duties as assigned
What you’ll need to be successful:
High school diploma or GED required, bachelor’s degree preferred
3+ years of leadership experience
3+ years of healthcare billing, collections and/or patient business services management
Home Infusion experience is required for this role
Strong leadership skills with an ability to effectively manage staff
Ability to work independently and in a team environment
Knowledge of healthcare changes and third-party payer regulations
Strong organizational, time management and interpersonal skills
Ability to maintain confidentiality with all assignments
Excellent analytical and problem-solving skills
Ability to professionally interact, develop and manage relationships with a multiple levels and departments
Excellent written and verbal communication
Knowledge of CPR + preferred
Experience with third-party payer guidelines, billing practices and reimbursement practices is preferred
Proficiency in the Microsoft Suite
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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