Clinical Application Specialist Neonatal Europe 80 - 100 % (f/m/d)

For more than 40 years, Hamilton Medical has shaped the future of mechanical ventilation. We develop Intelligent Ventilation solutions that support clinicians in critical moments. Our Hamilton ventilators are used in intensive care units, during emergency transport, and in MRI environments. They help medical teams care for adult, pediatric, and neonatal patients worldwide. Here, your work has real impact. Every improvement you make supports better respiratory care for patients around the globe.

How you can make a difference:

• Application training, clinical support for sales activities of Area Sales Manager.

• Clinical support of distributors in application activities (staff training, clinical trials in hospitals, support in teaching strategies and competitor analysis).

• Comply with mandatory training and attend local and abroad training programs as required, to maintain and develop the knowledge required to fulfil the role effectively.

• Collaborate with the Europe Sales Director, clinical and BU marketing teams and distributor teams to develop innovative activities to achieve sales targets, allowing Hamilton Medical to gain market share and differentiate from its competitors.

• Collaborate closely with sales team and customer service department to ensure that products meet customers' needs and lead to successful market implementation according to Hamilton Medical strategy.

• Maintain and develop relationships with KOLS and strategically important clinical and economic stakeholders.

• Communication and implementation of the global education program (CEW etc.) according to Hamilton objectives and with monthly action plans and new lead generation.

• Monitor and analysis of market (competitors) and competitive market trends.

• Provide feedback to product and sales team to guide prioritization and definition of product enhancement related to successes, problems, bugs, wishes etc.

• Escalation of product issues to document them and suggest product improvement.

• Develop in-depth understanding of the needs and objectives of customers on all levels, both clinical and economic stakeholders to develop tailored solutions which maximize Hamilton Medical’s market gain potential.

• Assess distributor clinical teams’ knowledge on Hamilton products, generate customized training programs to suit the requirements for the distributor and their market they represent. Maintain records of training and assessments conducted.

• Maintain knowledge of competitor’s products, activities, and strategies in the market. Report back to the company with market intelligence on a quarterly basis.

• Support specialized clinical training events set up by Hamilton Medical as required.

• Frequent communication with sales teams to identify gaps and grow teams’ knowledge base.

• Support local research requirements with Hamilton Medical KOL network.

• Utilize and comply to using Hamilton Medical’s CRM system.

That’s what you bring along:

• Graduate from Medical School / University / Medicine degree and specialization in neonatal intensive care with experience in neonatal ICU. Or graduate nurse and experienced as neonatal ICU nurse or neonatal ventilation practitioner.
• Fluent English; verbal and written communication (C1), additional languages such as German, Russian or any other additional language to support the region are a plus.
• Excellent interpersonal skills, ability to build strong relationships quickly.
• Strong organizational skills.
• Competency with advanced Microsoft package: Word, Excel, PowerPoint and Outlook.
• Willingness to travel up to 70% (internationally and nationally).

How to apply:

Learn more about career opportunities at Hamilton at Jobs | Hamilton Medical.

Do you share our values and feel at home in a cooperative, innovative, and down-to-earth environment? At Hamilton, we not only offer a motivating working environment, but also purposeful work and modern working conditions. Our interactions at eye level encourage open communication and a pleasant working environment. Become part of a team where your skills are valued and innovative ideas are fostered. Interested? Then apply online using the "Apply now" button. If you have any questions, please contact us at jobs@hamilton-medical.com with the following details:

Reference: JR-6210/Contact: Donata Caillé

Applications by post or e-mail can unfortunately not be considered.