Client Success Account Manager – Digital Marketing
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AI Summary
Manage client relationships and conduct onboarding and regular check-in meetings. Communicate campaign performance and identify growth or upselling opportunities within assigned accounts.
Job description:
COLAB is looking for a Sales Account Manager to join our team remotely from Pakistan. The ideal candidate should have experience working in a digital marketing agency and excellent communication skills with a neutral/American-accented speaking style suitable for US-based clients.
This role involves managing client relationships, conducting meetings, identifying growth opportunities, and communicating digital marketing performance and strategies effectively.
Key Responsibilities
- Manage relationships with assigned client accounts
- Conduct onboarding calls, kickoff meetings, and regular client check-ins
- Communicate campaign performance, updates, and recommendations to clients
- Identify upselling and growth opportunities within accounts
- Coordinate with internal teams to ensure smooth project execution
- Maintain strong client satisfaction and retention
Requirements
- Experience working in a digital marketing agency
- Excellent spoken and written English with a neutral/American-style accent
- Strong communication, sales, and client handling skills
- Understanding of SEO, Paid Ads, Social Media Marketing, and Web Development
- Professional appearance and confidence on video calls
- Ability to manage US-based clients professionally
Job Details
- Location: Remote (Pakistan)
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