Client Services Administrator

Salary: R29 000 - R32 000 per month

Remote Recruitment is hiring a Client Services Administrator for a UK employer, fully remote from South Africa.

Role overview

You will be the steady point of contact for a UK company’s clients, handling the admin behind each account so service promises are actually kept. It suits someone who likes tidy records and clients who feel looked after.

You will work 09:00-17:00 UK time (11:00-19:00 SAST) from home, with equipment guidance, a proper induction and a manager who is contactable through the day. This is a permanent role, not a short contract.

Key responsibilities

• Own day-to-day client queries by email and phone through to resolution
• Keep client records, contracts and account details accurate
• Coordinate onboarding for new clients and gather what is needed
• Prepare service reports and renewal paperwork
• Chase internal teams so client commitments land on time
• Escalate risks early rather than letting them drift

What you'll need

• Two or more years in client services, account admin or customer support
• Experience with a CRM or service desk tool such as HubSpot, Salesforce or Zendesk
• Confident, professional written English with clients
• Comfortable managing several accounts without dropping detail
• Reliable home internet and a quiet space for UK-hours work

Nice to have

• Exposure to B2B or professional services clients
• Experience with renewals or contract admin
• Familiarity with SLA reporting

What's on offer

A permanent, fully remote role with a UK employer, a defined client portfolio of your own, and a manager who backs you when accounts get busy. There is a clear path into account management.

Remote Recruitment connects South African talent with UK employers. We reply to every application.