Client Relations Travel Consultant

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

We are looking for personable, organized, and service-minded individuals to join our remote team as Client Relations Travel Consultant. This position focuses on building positive client relationships while assisting with vacation research, recommendations, reservations, and ongoing trip coordination.

You will communicate directly with clients to learn what they are looking for, identify options that align with their preferences and budget, and help organize the details of their vacation from the initial inquiry through confirmation. No previous travel industry experience is required, and training is provided.

Key Responsibilities

• Build professional relationships with clients and identify their vacation goals, preferences, dates, and budgets
• Research destinations, resorts, hotels, cruises, transportation, tours, activities, and other vacation services
• Compare available options and provide personalized recommendations based on client requests
• Assist clients with coordinating selected reservations through approved booking and supplier platforms
• Review traveler information, confirmations, payment schedules, and reservation details for accuracy
• Maintain consistent communication and provide updates throughout the planning process
• Respond to client questions and assist with routine reservation changes or service requests
• Organize client records, correspondence, confirmations, and other important documentation
• Stay informed about destinations, supplier updates, promotions, and available vacation experiences
• Participate in continued training and team development opportunities

What We Offer

• Fully remote opportunity
• Flexible scheduling
• Training and onboarding provided
• Ongoing educational resources and team support
• Access to booking platforms and supplier resources
• Travel-related discounts and industry perks
• Incentive opportunities
• Opportunities to expand your knowledge and professional skills

Qualifications

• Strong written and verbal communication skills
• Friendly, professional, and client-focused approach
• Strong attention to detail and organizational skills
• Ability to research, compare, and clearly communicate different options
• Comfortable working with computers, email, online platforms, and digital tools
• Ability to manage responsibilities and deadlines independently
• Reliable internet connection and access to a compatible device
• Willingness to learn new destinations, booking systems, and supplier procedures
• Must be at least 18 years of age
• Must reside in and have legal eligibility to work in the United States, United Kingdom, Mexico, Australia, Spain, or another qualifying region