Claims Examiner, Workers' Compensation

• Maintain accurate claim diaries and update notes in IVOS.
• Identify, prevent, and mitigate potential penalties.
• Report excess files, SIU/Fraud cases, and subrogation opportunities.
• Prepare and attend file reviews, ensuring timely claim resolutions.
• Negotiate settlements, oversee legal referrals, and manage defense attorneys.
• Ensure compliance with reporting deadlines and update reserves as needed.
• Maintain a 100% closing ratio on active accounts and reduce runoff accounts by 25% annually.
• Provide exceptional client and claimant satisfaction through timely communication and resolution.

Required: High school diploma and 3 years related claims experience required. Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements. Knowledge of accepted industry standards and practices. Computer experience with related claims and business software.

Preferred: Bachelor's Degree preferred.

Behaviors: Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges. Analytical skill necessary to make decisions and resolve issues inherent in handling of claims. Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation.

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)