For Employers

Cincinnati Financial

Claims Call Center Associate (Fully Remote)

Posted 8 hours ago
$17 - $18 per hour
0-2 years experience
Apply Now

Please mention DailyRemote when applying

?/100
Resume Match Score

Match your resume skills with our AI powered skill match!

Get professional review

Create a cover letter for this job

Upload your resume and we draft a letter for this exact role, tailored to what it asks for.

  • Tailored to this role
  • Based on your resume
  • Fully editable
AI Summary

The associate is responsible for entering new claims into the management system based on information gathered from policyholders or agents. They will also route calls for the Headquarters Claims department and assist in resolving inquiries from field representatives and customers.

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Build your future with us

The Claims Operations is currently seeking a full time claims call center associate to enter new claims in the claims management system application using information obtained from the policyholder or a Cincinnati agent during telephone interviews or from faxes received, and route calls for the Headquarters Claims department.

The pay range for this position is $17.00-$18.00 hourly. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Be ready to:
 

  • handle calls and aid in resolving inquiries from field representatives and external customers
  • enter claim information from calls into CMS
  • create and execute reports
  • route calls for the Headquarters Claims department
  • work on projects as requested
  • attend department training
  • portray a positive attitude through verbal and written communication and job performance
  • communicate with management to discuss development opportunities
  • show initiative in assisting other associates
  • strive to provide excellent service to internal and external customers


Be equipped with
 

  • excellent written and verbal communication skills
  • ability to resolve issues through research and communication with supervision and other associates
  • work efficiently to meet service level agreements
  • listen carefully and follow directions
  • type accurately and efficiently
  • perform routine daily tasks
  • input data entry accurately
  • strong customer service skills
  • experience with CMS and PMS is helpful
  • familiar with Microsoft® Word and Excel
     

Shift: 

  • Monday-Friday – 12:00pm to 8:45pm EST

Enhance your talents

 

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career. 

Enjoy benefits and amenities
 

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.

Embrace a diverse team
 

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights. 

Automatically Apply to the Best Remote Jobs

Stop the endless job search. Our AI finds and applies to the best jobs for you.

Try it Now
Keep looking

Similar Jobs

See all Remote Support jobs →

Client Service Representative - Operations

Full Time United States $33280 per year Support

Atención a clientes Call Center - Nocturno

Full Time Mexico Support

Bilingual Customer Service Representative

Full Time United States $17 per hour Support

Support Operations Specialist

Full Time United States $21.07 - $26.44 per hour Support

RIA Operations Support (Part-Time Remote)

Part Time United States Support

MACD Representative – VoIP Provisioning & Technical Support

Full Time, Freelance Philippines $4 per hour Support
Apply Now

Personalize your Remote Job Search in 3 Easy Steps!

Featuring 220,350+ Jobs in Support

Answer easy questions

Answer easy questions

220,350+ jobs across 15+ categories

Get your best job matches

Get your best job matches

Only hand-screened, legit jobs

Find a remote job faster

Find a remote job faster

No ads, scams, or junk

“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”

Sarah J. — Sarah J. · Marketing Manager ★★★★★ Verified