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The COO will own global operations, managing site ops, support, business operations, hardware, and compliance teams. They are responsible for implementing performance measurement systems and driving an AI-first approach across the organization.
This is a remote position.
Our mission is to improve productivity and safety on construction sites through Reality Driven Intelligence.
We are 130 people delivering hardware, software, and services in 25 countries across 24 time zones to the world's largest, most complex construction projects.
We seek an Operational leader to help us continue our mission to create the world’s leading reality capture platform. This is a strategic leadership role, client-facing and presenting occasionally to the board & shareholders.
We offer a competitive salary and equity participation.
Further information see Why Work in Evercam
The COO reports to the CEO and owns Global Operations. He/She manages the Site Ops, Support, BizOps, Hardware, and Compliance teams.
We are a matrix organisational structure. Some of the delivery teams (site services) report to regional MDs and would be your dotted-line reports, other teams (professional services & support) would report directly to you.
You are responsible for
Performance Management & Measurement (Work with C-Suite to implement performance measurement including KPIs & OKRs across the org.)
Service delivery through site services, professional services & customer support teams.
End to end Hardware, inventory and associated supply chain & logistics
The “Evercam OS” - How we do things - this will include rethinking many of our processes and org structure for an AI-first approach.
Systems, Data & AI (Internal Apps)
The Intranet
Compliance & The Customer Contract, SLAs
Construction industry experience would be an advantage, as would demonstrated ability to build tools using AI.
KPIs will include
Site Ops Revenue & Margin
Systems
Talent Density
Employee Satisfaction
Intranet Adoption
Services Revenue & Margin
Hardware
Hardware Margin ( % and Gross )
Reliability
OKRs
KPIs and OKRs operationalised across the org
VSO (Vision, Strategy, and Objectives) 2027 done
Company Calendar / Cadence Owned
AI thinking and skills
Strong documentation and asynchronous communication skills
Advocate and represent our culture
Keep the team’s drive and intranet organised and up to date
Understanding of the value of data and its hygiene
Customer-centric approach to all aspects of our business
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