Change Enablement Manager

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

·         Develops and executes change management strategies to support organizational initiatives, ensuring alignment with business goals.

·         Engages stakeholders through targeted communication, training, and support to foster understanding and reduce resistance to change.

·         Collaborates with project managers and business leaders to embed change management activities into broader project plans and timelines.

·         Assesses change impacts and organizational readiness, identifying risks and developing mitigation strategies to support successful transitions.

·         Creates and delivers tailored communications, toolkits, and resources that support colleagues through change, adapting materials for diverse audiences.

·         Monitors and evaluates the effectiveness of change initiatives, using feedback and data to refine strategies and improve outcomes.

·         Provides light project management oversight to ensure deliverables, timelines, and outcomes remain on track.

·         Acts as a trusted advisor and change champion, promoting a culture of adaptability and continuous improvement across the organization.

·         Develops and executes change enablement strategies that drive awareness, adoption, and sustained colleague engagement to support organizational initiatives, ensuring alignment with business goals.

·         Engages stakeholders through targeted communication, learning resources, facilitation, and support to build understanding, reduce resistance, and promote successful adoption.

·         Collaborates with project managers and business leaders to embed change enablement, communications, readiness, and adoption activities into broader project plans and timelines.

·         Assesses change impacts and organizational readiness, identifying risks and developing mitigation strategies to support successful transitions.

·         Creates and delivers tailored communications, toolkits, and resources that support colleagues through change, adapting materials for diverse audiences.

·         Monitors and evaluates the effectiveness of change initiatives, using feedback and data to refine strategies and improve outcomes.

·         Provides light project management support, governance coordination, and implementation follow-through to help deliverables, timelines, and outcomes remain on track.

·         Act as a trusted advisor and change champion, promoting a culture of adaptability and continuous improvement across the organization.

·         Partners with stakeholders to coordinate enterprise communications, key events, and organizational readiness activities to improve colleague experience, increase visibility, and reduce change fatigue.

·         Supports technology adoption and innovation initiatives, including awareness campaigns, learning opportunities, success story collection, and communities of practice.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Travel as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree in organizational development, business administration, communications or a related field from an accredited college or university preferred.  Master’s degree in a related field is a plus.  Project management certification, such as PMP preferred.

Experience

Eight (8) years of experience in change enablement, change management, organizational development, communications, adoption, project coordination, human resources, or a related role preferred; internships, project-based experience, or equivalent combination of education and experience may be considered. Experience working with cross-functional teams preferred.

Skills & Knowledge

• Expertise in designing and executing change enablement and adoption strategies aligned with organizational goals
• Ability to assess organizational readiness and change impact across stakeholder groups
• Collaborative mindset with experience working cross-functionally with project managers and business leaders
• Skilled in developing mitigation plans to address resistance and risk
• Familiarity with change management methodologies (e.g., Prosci, ADKAR) and tools
• Strong communication, facilitation, and stakeholder engagement skills
• Ability to manage multiple priorities and adapt to shifting demands, and work effectively through ambiguity
• Ability to influence without authority and build trusted partnerships across stakeholder groups
• Experience supporting technology adoption, HR transformation, AI adoption, or HR technology initiatives preferred
• Excellent oral and written communication skills, including presentation skills
• PC literate, including Microsoft Office products
• Ability to create and complete comprehensive, accurate and constructive written reports
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:  Computer keyboarding, travel as required

Auditory/Visual:  Hearing, vision and talking

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.